Although the tour was supposed to pick me up from my hotel - they did so 40 minutes late. I know this was not the driver's fault specifically - as I heard from other passengers on the trip that one lady was running late, and called the company and asked them to wait for her, while she finished eating her lunch, and went back to her hotel to change her outfit etc. In accommodating her, I just sat waiting, for over an hour, because I was sure to be ready to be picked up 15 minutes early, as requested by the tour company. Throughout the entire tour, this "guest" kept making special requests - stop here so I can take a picture, I don't want to go there, etc. The poor driver was trying to keep her happy, but in the process, annoyed everyone else on the trip - me included. I believe it was because of her requests that we were late getting to dinner, and therefore didn't get much of a night time tour. Dinner was late. After dinner, there were a couple on our tour that said they wanted to get home as early as possible as they had an early rise the next day, so instead of getting home by 11, as the tour requested, I was home by 10ish. I feel as though I really go ripped off on the tour - which is really sad, as it was the tour I was most looking forward to on my whole holiday. I would not recommended the company or the tour based on these reasons. People book with expectations of what they read. If it goes until 11 pm, people should expect that. If it has a pick up time, and you miss it, the bus should go without you - we are all paying adults. Some lessons need to be learned the hard way.
Note from Viator
Thank you for your feedback and we apologize for any inconvenience that was caused. We have contacted our local supplier to provide them with your feedback.
Wow - what a great, event-filled tour! Although I didn't think this would be my favorite - it sure was! The only thing that could have been better was a bit longer at the cable car - the day I was there, the line was too long, so I didn't get to do it - that made me sad. I enjoyed everything else and the commentator was fabulous! Thank you! Oh, and I wish I had known a bit more about the boat ride at the end. I found out about it too late so I couldn't tack that on to my trip:(
© 1997–2014 Viator, Inc. 330251a All rights reserved. Viator is a registered trademark of Viator, Inc.
is a Service Mark of Viator, Inc. Travel with an Insider is a Service Mark of Viator, Inc.
Use of this website constitutes acceptance of Viator's Terms & Conditions.