I had a very short window to try to get to Machu Picchu while on a business trip to Lima. Found and signed up for the Viator VistaDome tour via the web. Signing up was very smooth and after calling to confirm per their instructions, eagerly anticipated the trip. Everything went as advertised. They picked me up on schedule at my hotel in Cusco and delivered me to the Vistadome train station. The train was much more comfortable than expected. They served decent food (complimentary) during the beautiful 3.5 hour train ride to Aguas Caliente. Johnny, the Viator guide was waiting for me and the other Viator participants at the train station and escorted us to the bus up the mountain to Machu Picchu. Johnny was a character. GREAT knowledge of Machu Picchu as he had been providing tours of "his office" for over 20 years. Gave incredible insights into the construction, history, and possible uses of Machu Picchu. He was entertaining, engaging and very knowledgeable. His English was not as good as some of the other guides I saw, but it was more than acceptable and his knowledge more than made up for a word or two he could not translate. We spent about 5 hours at the ruin before heading back down. Again, a very smooth trip back to Cusco with Viator agents everywhere they needed to be. THE ONLY thing to ensure if you use this package is that the return train timing is sufficient. When we arrived at Aguas Caliente, we had a return ticket for a 2:30PM train to Cusco, despite availability on much later options. Thankfully, we realized this by comparing return train times with other Viator participants and I was able to change to a 5:45 train. Given the cost and effort to get to Machu Picchu, it would have been a shame to have not maximized the time available. So, definitely check the time of your return ticket....it is arbitrarily assigned by Viator and it is definitely worth maximizing your time. Otherwise, I HIGHLY RECOMMEND THIS TOUR.
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