We had a great day at the studio. Transformer ride was outstanding. Facility was clean. Disappointing that roller coaster was not working and there were no indication as to why. We visited the studio the first week of the new year on a Saturday and found it was not too crowded or had to wait too long for a ride. The transformer ride wait was 50 minutes but in saying that, we hardly stopped moving at all whilst queing and the inside of the facility is really well done setting up the story for our ride . The 50 minutes went by very quickly. As someone who works in the service industry, I find the service is ok. Neither good or bad.
Value for money, this is the best tour I have been on. We were picked up at our hotel, "Orchard Hotel, Orchard Road", on time, transported to the Zoo. Breakfast was excellent and you could eat as much as you like. Waiting for the Orangutans photo opp did not take long, and the staff we're very friendly and informative. There is an additional cost of $30 SGD for the photo and key ring, but in saying that, the staff also take photos with your camera, so the professional photo is an optional extra.
The zoo itself is very clean, the animals look very healthy, and we actually saw the animals, not like other facilities I have been to, where it is often difficult to see what is in the enclosure. Would recommend you visit!!
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