Our driver was right where we were promised he would be immediately outside the main arrival hall with our name clearly seen on on the card he had and we were taken directly by our driver to our hotel by him .
Courteous polite and professional 5/5 .
This was a trip that we both have wanted to make for many years although it is /was a deeply private and emotional experience we are both very glad to have done this tour we were picked up outside the Raddison Blu hotel at 0830 am this was the closest hotel pick up point to our own hotel which was in the old town but this wasn't a problem as krakow is a pretty easy city to navigate so we had no problems in this aspect the tour chaperon delivered us safely to Auschwitz before handing us over to our guide who looked after us brilliantly and who gave us a very good historical lesson throughout the day on all that had occurred in both the camps Auschwitz -Berkanau with the use of headphones and receiver units we heard everything very well and came away from our trip with a richer understanding and a deep respect for the millions who suffered at the hands of the Nazi's 10/10 a very emotional yet rewarding trip we highly recommend .
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