This would have been an excellent tour had it not been for one unruly person in the tour group. My husband and I were ready for our pickup at 8:45 a.m., which is fifteen minutes prior to our pickup time and when we were told by Viator to be ready. At 9:30 a.m. our driver arrived only to tell us that she had to return to another hotel to pick up two guests who weren't ready when she first arrived. By the time our tour started, we were already an hour behind. When the last couple got in the van, the male passenger immediately began to use obscene profanity, which he continued to use throughout the entire day. This same couple was also at least ten minutes late returning at the designated time at each stop on the tour. Finally, on the way to the last stop on the tour in Cannes, the driver told the passenger to be quiet so the rest of the group could hear what she was saying. The passenger continued his ranting and use of profanity. After ruining our day, the passenger then tried to not pay for the tour! The driver should have had the authority to leave the couple when they weren't ready at the designated pickup time and also to remove the couple from the tour. Because of the delays caused by this couple, instead of returning to our hotel at approximately 6:00 p.m., we were dropped off at 7:45 p.m. and missed our dinner reservation for the evening. It is truly a shame that the actions of one couple ruined the tour for the other four of us. It makes me never want to do a group tour again.
Our driver was waiting for us when we arrived at the airport holding a sign with our name. He was driving a luxury car which was very clean and nice. The driver was also very friendly and pointed out various sights along the drive to our hotel.
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