Daniel P

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Daniel P

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Jun252014

Tour/Activity

Private Departure Transfer: Hotel to San Francisco International Airport

San Francisco, California

My Rating
5 star rating: Highly Recommended

My Review

On time and friendly driver. Lovely vehicle which was very comfortable.

Jun242014

Tour/Activity

Alcatraz Tour plus Muir Woods, Giant Redwoods and Sausalito Day Trip

San Francisco, California

My Rating
5 star rating: Highly Recommended

My Review

What an excellent day run by a very professional tour company. The hotel pick up was on time and The Alcatraz tour was amazing and with plenty of time to complete the audio tour and get back to the boat to get the coach for the next part of the tour. Muir woods was something really special with the giant redwoods a real treat. We had a lovely weather day and the driver was great. Loads of information and kept everyone involved as the day went on.

Jun222014

Tour/Activity

Yosemite National Park and Giant Sequoias Trip

San Francisco, California

My Rating
1 star rating: I do not recommend this

My Review

Firstly please let me say that Yosemite was fantastic. The tour company providing the tour was awful! Firstly the hotel pick up was at 6.20 in the morning. The coach didn't arrive until 7am, at which time the driver said that he wasn't late and that he was on time. We then went to get on the coach and there wasn't any seats together as there was large suitcases taking up a number of seats. After a discussion with the driver we found that there was no room on the bus for suitcases and that they are given seats. The driver was very rude about this and didn't offer any resolution. We eventually found 2 seats separate, but 1 was next to the suitcases that the driver stacked up. This was only a small seat so my wife sat there. During the 3 hr + transfer to the park the suitcases kept falling on her. She now has bruises all up her arm because of this. We discussed with the driver again the issues we was having and he said that the people with suitcases were getting off and there would be space on the way back. Again this was said in a really unprofessional manner and huffed when we tried to speak to him. After the walk around, which was great, we got back on the coach to find that different people had got back on and the same issue was going to happen again. At this point, we spoke to the driver and said this was unacceptable, and that we wanted different seats. This argument took around 15 minutes to resolve with lots of huffing and shouting from the driver. We did get this resolved, but purely because other passengers were experiencing the same issues and joined in. The following day we went into the tour office to complain. They noted our concerns but wouldn't do anything about it as we didn't book through them. Yosemite was great but the tour company was very very poor. Would recommend a different tour company for anyone wanting to do this in the future.

Jun192014

Tour/Activity

San Francisco Deluxe Half-Day City Tour

San Francisco, California

My Rating
5 star rating: Highly Recommended

My Review

What an excellent trip. The driver was fantastic and really explained everything about what we was seeing. We stopped at key points and see some amazing sights. I would really recommend this trip to anyone.

Jun182014

Tour/Activity

Private Arrival Transfer: San Francisco International Airport to Hotel

San Francisco, California

My Rating
2 star rating: It was OK, but could have been better

My Review

Driver wasn't there when we arrived and we needed to call many different numbers to find out what was going on. Driver was apologetic when he arrived and had a nice vehicle.

Apr172014

Tour/Activity

Grand Canyon All American Helicopter Tour

Las Vegas, Nevada

My Rating
5 star rating: Highly Recommended

My Review

What a trip. This was our first experience of a helicopter and what a way to do it. The pilot was excellent and kept us informed as we went round about everything we was seeing. The pick up and drop off was fantastic and the limo was really nice. Overall a 5/5 tour and well worth the money.

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