We had a fantastic experience. Our tour guide picked us up exactly at the time we were told. Selene was extremely professional yet very friendly and accomodating. She was very versed on the subject matter and answered all of our questions. Our day could not have turned out better. Lastly, after we left the vineyard where the wine tasting took place (probably half way back to our apt.) my husband realized that he had left his jacket with his camera behind. With the consent of the other person on our tour the guide called the vineyard to make sure that someone was still there and returned to pick up my husband's stuff. I think that she certainly went out of her way to accommodate us. Again, I would recommend Viator to friends and family based on several experiences of using their services from tours to pick up service to the airport. We will continue to use Viator in the future without hesitation.
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