Susan H

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Susan H

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Aug152014

Tour/Activity

Three Day Frankfurt to Munich - Romantic Road, Rothenburg, Hohenschwangau, Neuschwanstein

Frankfurt, concludes Munich, Germany

My Rating
1 star rating: I do not recommend this

My Review

I was extremely disappointed with the organisation of this trip. I knew I could organise this trip for a lot less than the cost that I was charged and it would have been easier and less problems. However I thought having this part of my trip organised for me would have been worth the extra cost. However, I the wrong vouchers were faxed to my hotel, then I went to the pick up point for my vouchers, there was nothing there for me. I could not get in touch with the company to enquire and then was put through to America's help desk where I was told that everything would be fine with my voucher that I had which after some every expensive phonecalls, did not get any answers. The only way I got my vouchers was through the help of a lovely lady who worked at one of the hotels I stayed at. The lady at the hotel also said that the next couple that were coming were having the same problem. I would not book this trip again. It is much easier and cheaper to complete this tour on your own. I did do another tour with this company which was fabolous but while I was waiting for the tour a group came in and there was no communication between them and the tour and the tour was cancelled for them. I suspect there can be problems when booking through this company. I did however have a perfect tour while completing the Wachau Wine Tour but was very disappointed in the organisation and the help that I was given through this company while doing this 3 day Romantic Road Trip. This is very sad to say, as Rothenburg was spectacular as with Hohenschavangau.

Aug012014

Tour/Activity

Wachau Valley Small-Group Tour and Wine Tasting from Vienna

Vienna, Austria

My Rating
5 star rating: Highly Recommended

My Review

Stelios our guide was fantastic, it was a well organised tour and it was great doing the tour with a small group. I recommend this tour to everyone!!

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