Frankfurt, concludes Munich, Germany
I was extremely disappointed with the organisation of this trip. I knew I could organise this trip for a lot less than the cost that I was charged and it would have been easier and less problems. However I thought having this part of my trip organised for me would have been worth the extra cost. However, I the wrong vouchers were faxed to my hotel, then I went to the pick up point for my vouchers, there was nothing there for me. I could not get in touch with the company to enquire and then was put through to America's help desk where I was told that everything would be fine with my voucher that I had which after some every expensive phonecalls, did not get any answers. The only way I got my vouchers was through the help of a lovely lady who worked at one of the hotels I stayed at. The lady at the hotel also said that the next couple that were coming were having the same problem. I would not book this trip again. It is much easier and cheaper to complete this tour on your own. I did do another tour with this company which was fabolous but while I was waiting for the tour a group came in and there was no communication between them and the tour and the tour was cancelled for them. I suspect there can be problems when booking through this company. I did however have a perfect tour while completing the Wachau Wine Tour but was very disappointed in the organisation and the help that I was given through this company while doing this 3 day Romantic Road Trip. This is very sad to say, as Rothenburg was spectacular as with Hohenschavangau.
Stelios our guide was fantastic, it was a well organised tour and it was great doing the tour with a small group. I recommend this tour to everyone!!
Some content licensed under a Creative Commons Attribution 3.0 License.
© 1997–2015 Viator, Inc. 330221 All rights reserved. Viator is a registered trademark of Viator, Inc.
is a Service Mark of Viator, Inc. Travel with an Insider is a Service Mark of Viator, Inc.
Use of this website constitutes acceptance of Viator's Terms & Conditions.