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Michael E

5 star rating: Highly Recommended
May 2015

Driver on time with excellent comfortable Merc-the best way to transfer-takes a lot of the stress out of travel.


5 star rating: Highly Recommended
July 2014

Very professional and punctual. Would recommend this to anyone. No hassle no headache. Well worth the price.

James C

5 star rating: Highly Recommended
December 2013

Good driver, on time and new the city.


5 star rating: Highly Recommended
June 2013

Car was early and was spacious


5 star rating: Highly Recommended
June 2013

Excellent and on time!

Scott H

5 star rating: Highly Recommended
October 2012

Driver was on time and took us to our hotel very quickly. Although cabs were available, it gave us comfort to know we'd have reliable transportation which we could pre-pay for. I would use them again. Driver was nice to point out all the sites and provide recommendations for us as well.

Susan D USA

5 star rating: Highly Recommended
August 2012

The driver was on time and very professional. We had a lot of baggage and he handled it all perfectly. I would recommend this service.

Gerald W M

4 star rating: Recommended
November 2012

This one did not work well.We waited over an hour.We had to have Viking cruise call twice.first time we were told driver went to wrong port.I believe there was also confusion as to time of pickup.once picked up driver was very courteous.I would suggest again that on the confirmation that a pickup window time be noted.Thanks.

Dale M USA

4 star rating: Recommended
June 2011

We had to wait for the driver at the cruise port to take us to our hotel. That was because we got off the ship earlier than I had scheduled the driver. I wasn't sure what time we would get off of the ship, so had to guess on the time to schedule the driver. I don't how it could have better because you never know how the ship will disembark their passengers.

Gregory R

2 star rating: It was OK, but could have been better
December 2013

Unfortunately this was not as good as our other transfers recommended and booked through Viator. Before I go any further, I must make it clear that the driver was wonderful and the problems were not of his doing. There apparently was a serious breakdown in communication. We were told that the driver would be waiting when we got off the ship, which we thought strange because all the other passengers with private transportation waited for their drivers aboard ship and they were paged when their drivers arrived. But, we did as we were instructed and got off the ship on time and waited for a driver that had our name. After about 35 minutes I called the local number and they said that the driver was there. After looking and not finding him, I called again and they said that he was at the Passenger Terminal and they advised us to walk over to it, which was ridiculous since it was at least a half mile away. I said that this was not the service I paid for and told them to send the driver over to where the ship was docked. At that point I was just going to find a taxi, but a kindly gentleman asked if we were who he was looking for. We said yes and he took over. He was there the whole time, and I know that because my wife was standing in front of his car the whole time. H e was aboard the ship looking for us...which apparently is normal. Once again the driver was excellent and the problem was with in the company and I suggest you talk to them before continuing to do business with them.

jmatthews64 USA

2 star rating: It was OK, but could have been better
July 2012

Car failed to pick me up at the correct time. They showed at the terminal when the shipped arrived NOT at the time I was to disembark . I had to call the company and the vehicle was a minivan NOT a Mercedes.

Maria B V

1 star rating: I do not recommend this
June 2016

A total failure your people wrote down the wrong cruise terminal. Nobody came to pick us and I had to take a taxi. You refuse to return the money for something that was you mistake I never will trust you company again.

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