I was a first time traveller to LA ...so there was a degree of uncertainity as I came thru' LA immigration / customs...
However walking thru' the door ...easily saw the driver .... Excellent reception , good trip ...would always recommend the service to others
This service is fabulous. It was well planned and comfortable.
We really enjoyed the trip and the politeness and help of the driver.
It is an excellent service and I will use it each time I vist LA.
Good driver smooth pickup from airport, made it a pleasure after a long flight.
Very efficient service with driver waiting outside arrivals. Nice vehicle and smooth trip to hotel in Anaheim.
Great ride, lovely car, friendly driver - but beware, we were asked for a $20 tip when we got to our hotel!! That part did not impress me as I was not expecting it as the voucher said it was included in the purchase price so beware!!
The person never showed up. When I called the number on the voucher, I was told that my confirmation number didn't exist, and that I was supposed to go from the terminal I was in all the way to the international terminal to maybe find someone who could help. I ended up just renting a car for the week. Waste of money!
I wouldn't do it a gain the driver made us feel very uncomfortable. We asked for a tip at the end even though it's included in the price . When we given him the tip you said it wasn't enough we didn't have much money because we just got there.Very cheeky I thought. I wouldn't recommend it
Driver made us feel very uncomfortable when he saw the luggage and I had to explain again that viator informed me that you can carry 4suitcases and left me in very angry state of mind.
I have arranged a private Sedan car to make my transfer smooth and easy from LAX to Orange County. There was no driver waiting for me at the arrivals. I had to find a phone to call their offices (my mobile did not work at the airport). They misplaced my booking. Despite I was charged for the full amount for a private car service, I was booked for a shared shuttle. I had to go out of the airport, find super shuttle, and ask them to arrange me a private van to reach to my hotel. That took half an hour to find, then I had to wait another half an hour for them to arrange a private van for me (as they had no car available) . it was a horrible experience. I don't recommend them to anyone. Very poor service. They waisted so much of my time at the airport.