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Viewing All 12 Reviews What's this?
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David E M

5 star rating: Highly Recommended
June 2015

I was a first time traveller to LA there was a degree of uncertainity as I came thru' LA immigration / customs...
However walking thru' the door ...easily saw the driver .... Excellent reception , good trip ...would always recommend the service to others

Steve G

5 star rating: Highly Recommended
October 2014

Driver was friendly and welcoming

Mohamed O A

5 star rating: Highly Recommended
April 2014

This service is fabulous. It was well planned and comfortable.
We really enjoyed the trip and the politeness and help of the driver.

Wayne C

5 star rating: Highly Recommended
November 2012


Gavin S

5 star rating: Highly Recommended
November 2012

It is an excellent service and I will use it each time I vist LA.

Stuart H

4 star rating: Recommended
November 2015

Good driver smooth pickup from airport, made it a pleasure after a long flight.


4 star rating: Recommended
April 2014

Very efficient service with driver waiting outside arrivals. Nice vehicle and smooth trip to hotel in Anaheim.


3 star rating: Worth doing
June 2013

Great ride, lovely car, friendly driver - but beware, we were asked for a $20 tip when we got to our hotel!! That part did not impress me as I was not expecting it as the voucher said it was included in the purchase price so beware!!

Melinda P

1 star rating: I do not recommend this
December 2013

The person never showed up. When I called the number on the voucher, I was told that my confirmation number didn't exist, and that I was supposed to go from the terminal I was in all the way to the international terminal to maybe find someone who could help. I ended up just renting a car for the week. Waste of money!

Catherine T

1 star rating: I do not recommend this
September 2013

I wouldn't do it a gain the driver made us feel very uncomfortable. We asked for a tip at the end even though it's included in the price . When we given him the tip you said it wasn't enough we didn't have much money because we just got there.Very cheeky I thought. I wouldn't recommend it

Lionel N

1 star rating: I do not recommend this
July 2013

Driver made us feel very uncomfortable when he saw the luggage and I had to explain again that viator informed me that you can carry 4suitcases and left me in very angry state of mind.

Caglar O

1 star rating: I do not recommend this
June 2013

I have arranged a private Sedan car to make my transfer smooth and easy from LAX to Orange County. There was no driver waiting for me at the arrivals. I had to find a phone to call their offices (my mobile did not work at the airport). They misplaced my booking. Despite I was charged for the full amount for a private car service, I was booked for a shared shuttle. I had to go out of the airport, find super shuttle, and ask them to arrange me a private van to reach to my hotel. That took half an hour to find, then I had to wait another half an hour for them to arrange a private van for me (as they had no car available) . it was a horrible experience. I don't recommend them to anyone. Very poor service. They waisted so much of my time at the airport.

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