Read what other Viator.com travelers think about the Shared Arrival Transfer: Auckland Airport to Hotel. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
Excellent. Picked up on time, helpful to everyone in group with bags etc.
The van was easy to locate and the driver personable. The only negative was that we had to go to some suburban area and make several stops before going into the city.
No problems. Driver helpful, on time and drove to my front door accommodation
The ride from the airport to the hotel was fine but the only issue I had was the fact that apparently my CC had not been charged even though I had a confirmation from Viator that is was paid. The driver called later and requested I call with the CC information. I felt very uncomfortable doing this but did do it and have been checking my CC statements every month to ensure there are no fraudulent charges on my account.
The trip was incident free and relatively easy to find.
This is a public shuttle service rather than a dedicated shuttle service for those arriving at the airport. The service goes all over Auckland rather than to downtown hotels only and was not well organised compared to the similar services I have booked through Viator in London, Paris, Rome, and Singapore were I have always been met at immigration with my name on a board even though I may be sharing the vehicle with other travellers.