We really enjoyed the caves and those busy glowworms were really glowing!
A long way from Auckland but well worth it.The tour of the caves is stunning and so like a starry starry Night. The guide was excellent and it is nice that the caves are still a family business.
If I knew about the dark water experience I would have done that one insteadwet suit and walking through the cave. Still amazing and incredibly interesting.
Two hour bus ride from Auckland CBD through beautiful country scenery. The drivers were quite informational and friendly. I enjoyed seeing the cave and was awed by the spectacle of the Glowworms! I would do it again one day
Stephanie T Australia
I booked using Viator which would send my booking to a travel agent in NZ. The travel agent didn't check their email so nobody knew that I had paid for everything in total. Had to do last minute chase-up calls. Calling internationally to Viator only to let the answering machine tell me that 'Viator is an online company and will only deal with issues online'. Very frustrating!! Don't see why they have a phone number in the first place then. Other than this panicky hiccup, the actual tour itself was lots of fun and very intriguing.
Robert M USA
I enjoyed it but was disappointed that we could not take pictures in the main part of the caves.
Kirsten Z USA
The bus driver was very informative and made the long ride out to the caves go by quickly. The ride back was much longer without any narrative.
Loved the trip But the bus driver was on a time frame and the three of us were put on the second boat trip to see the worms so shen we got off the upset bus driver did not let us even stop to use rest rooms or buy the picture of the three of us or get something to eat. So from six in mor I g until ther in afternoon we only had a bit of fruit offered at bus station. Also not realize we were going to be on two different buses do long. Going back the bus did stop an hour into trip to place that had bathrooms only. And he was in a rush to get back for his next appointment. Loved the event but not the experiences of getting back
The tour operator left messages for us at our hotel noting the pickup time. The operator/driver of the tour was knowledgable and a skilled driver. The caves did not disappoint and the preordered lunch was excellant! Our return driver was not a very good bus driver. Overall we would do the tour again.
Melissa F Canada
The tour was mostly riding a bus 2 hours there and 2 hours back with only a very short tour of about 45. A longer tour in the caves would have been appreciated.
The program wasn't as good as I expected. We were supposed to visit a Maori Village, but we went back to Auckland. The driver was OK and gave us a lot of explanation. It was too expensive for what I expected. Also we were back at 4 o'clock! I was really disappointed.