Driver arrived on time as advised, car clean and comfortable, stress free.
Driver arrived promptly and explained to me the options I have, since the airport closed down due to volcanic ash clouds around. They waited for me to think through. Very good service, nice staff.
punctual and simple pickup; friendly and helpful driver. would recommend!
Very pleased with the pickup from our hotel. They even came early so no stress involved.
A little worried as advised needed to phone the company three days before departure, and didn't have a phone. Used internet connection and tablet to e-mail the company three days before and this worked fine. The taxi arrived exactly on time, the car was air conditioned and clean. The driver was a safe driver, the guide with him was chatty and informative making the trip pass very quickly. Would recommend to anyone needing transport, and we will use this company again.
The transfer from Hotel to Airport was smooth, they were on time. Nothing to complain.
Excellent! Easy to spot Viator Rep outside arrivals terminal. Clean transportation and very friendly staff.
Prompt pickup as changed the pick-up point and was transferred to airport in plenty of time. Guide explained clearly about where to go and the cost of the departure tax once in the airport.
Arrived right on time. Loads of traffic but still made it to the Airport with plenty of time to spare.
Tour East were wonderful, and our guide Budi was fantastic. He booked some tours for us also, and when we needed to change the dates, we jsut gave him a call and he sorted it out for us - no problems.
My Guide and Driver were both very attentive, the guide was very interested in my trip and if I had enjoyed my stay, thank you both.
They were there waiting for us, very friendly, air conditioned car which was nice and clean and took us to the hotel with no fuss. Would highly recommend.
absolutely fantastic service. Highly recommend this service. Budi our guide and his driver were extremely polite, helpful and informative, they made our welcome to Bali smooth from the airport direct to the hotel. Thank you!