Read what other Viator.com travelers think about the Private Departure Transfer: Hotel to Bali Airport. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
Driver was waiting for us on arrival. Polite and friendly service.
They were still building the new International Airport, and it certainly would have been awkward to say the least to find our way around. The people that picked us up were great.
Pick was early and driver's assistant was very helpful. Pleasant and safe drive.
The only criticism I have is upon arrival our transfer was late but apart from that everything else was great.
Other than some slight confusion over the pick-up time all was very smooth. Good guide and driver who entered into interesting conversation.
Would definitely use again.
The service was great. We used this service when we arrived and when we left. Greg, our guide couldn't have been lovelier and he was so helpful. Greg was waiting for us at the airport when we arrived and the car was comfy and airconditioned.
He provided us with some tour information for things to do during our stay - he wasn't pushy at all and he had some great deals. We ended up booking a number of trips with him which we're all excellent.
I was very dissappointed with the Hotel to Bali Airport transfer. Firstly the cost was 3 times the going rate, I could understand an uplift to cover your margin, but this was ridciulous. Secondly they arrived late by around 45 minutes, which then meant that we were tight to get to the airport. They told me that the reason why they were late was because of a ceremony, but our experience was that there were ceremonies very day, so it should have been factored in. They then had to drive hastily to get us to the airport and we then had no time to have lunch before the flight. Not happy. I arrived at the airport stressed and in need of another holiday. It would have been better for Viator to use a transfer company local to the hotel, rather than one that is located a one and half hour drive away. I would not book with Viator again in Bali.