Read what other Viator.com travelers think about the Baltimore Departure Transfer: from Baltimore. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
Trip was wonderful. Driver was friendly and right on time. Notification on arrival was received via a text message and we were able to follow his progress en route to pick us up.
Super Shuttle is a very reliable way of travel to destination, they give a reminder call the day before, 15minutes before arrival and again just as they stop in front of the hotel. I will recommend Supershuttle to anyone
Driver was excellent. Took alternate route when there were backups.
The van arrived on time. We were assisted with our luggage. Reliable transportation.
Shuttle bus was on time and very professional and outgoing person. We were very pleased with this service
The drivers were courteous, and the travel was comfortable, convenient, and inexpensive
I used Viator to book a shuttle from my hotel to BWI airport. The service was excellent. It was easy to book the service online. The driver was on time and courteous. I would definitely used the service again.
It got me where I wanted to be in record time!
Will use this method of transport again in the future!
had a 4pm pick up scheduled but when a van arrived early, i was able to get a ride only to have to sit at the airport 8 hours because of weather..... Great Service!!!!!!! will def use again
Everyone was pleasant and attentive. I left a bag at the hotel and your next shuttle run brought the bag to the airport without causing any delays in my flight schedule. I would recommend this service to all travelers. More comfortable than the cramped back seat of a cab.
The Super Shuttle had no knowledge of the reservation. The accepted the printout I gave them. It seems that the coordination between Viator and Super Shuttle should be improved.
Super shuttle also told me that they do not accept private transfers, only those from hotels. The clerk had to call their office to confirm the reservation. Again, coordination.
Pickup was right on time.
Pickup was on time, everything took place without any delays.
The ride itself was fine. It was what happened before the ride that I am upset about. I was scheduled to be picked up between 5:53 and 6:08 a.m. for my 8:30 departure. I received a phone call at 5:15 a.m. asking me to be ready and downstairs by 5:30 as they had another pick up at my hotel at that time and they could not get me at my scheduled time. Needless to say having 15 minutes to pack what was left in my room and get dressed, go downstairs, and check out of my hotel was an extremely stressful way to start my morning. I was able to make in the time only to sit in the van for another 10 minutes while they figure out where their other passenger was! We then arrived at the airport a full 2 hours prior to our flight. That was not not happy about either!
I received a txt msg saying I would be picked up at 4:50. I received a phone call and my ticket said I would be picked up at 5:50. So I called -- and on the phone they told me 5:50. But at 4:50 I was sitting in the lobby of my hotel, when the Super Shuttle showed up and the driver came in and called my name! He said I was supposed to be on the 4:50. So I went, since I was ready anyway. But then, when I was at the airport, I got a text msg saying my driver would pick me at 5:50. Very confusing.