Excellent service! I was met by representative after luggage collection; sign with my name was easily seen in the crowd and was promptly escorted to the car. I was the only passenger who had booked the shared service for that particular time, as a result had the car all to myself. The representative who met me provided a security briefing (as I arrived during the political protests in Bangkok) which was appreciated and also more information on tours available. Guide was informative and professional. I will definately use their service again.
I arrived on Bangkok at midnight and was thankful I'd pre-booked Viator. There were a series of anti-government demonstrations taking place and my hotel was in the eye of the storm. Many main streets were cordoned off by police and my driver had to repeatedly stop and ask directions. When he got as close to my hotel as he could, my driver walked with me the final 100 meters or so into my hotel. As a female travelling on her own, his concern for my safety and well-being was much appreciated.
They were there and waiting for me and so prompt. Great service, the collector and driver were both so friendly!
Joyce S USA
Excellent! We were met at the airport by a tour guide who took us directly to our private car. A good value!
Our flight was delayed and I thought that Viator will not pick us up anymore but they waited for us. Their vehicle is clean and new. The driver was polite and so is the one greeted us in the airport. I will definitely book with Viator again in our future trips.
Punctual. Got me to the airport in plenty of time. Transport was clean and comfy. Would recommend.
Very impressed with the pick up from the airport and was pleasantly surprised that I was been driven to my hotel by private saloon rather than in a mini van which I was expecting. Staff were very courteous and professional from meeting me at the airport to drop off at hotel. I would definitely recommend this transfer to friends.
Very efficient and organised pick-up at the airport. The lady co-ordinating our driver and vehicle had all the documents sorted and was helpful in escorting us to our van. The van was very nice and the driver was helpful with our bags.
We felt well cared for and secure at all times.
Our Taxi Rep was waiting for us on arrival and quickly organised a driver to take us to our Hotel - Shame about the Bangkok traffic!
They were easy find and quick to deliver me to my destination. Hassle free
Got me where I needed to go and was very professional about it.
Had to wait a little, but then everything was ok. i was given the full package of my upcoming tours with pick up times, that was really good
Karin S Australia
I booked this 6 mths before I actually needed it and they were there right on time without me having to re-confirm. It was great..
Our luggages were too long to come out, the Rep was really nice waiting for us. good service.
Our driver was friendly and helped make our trip late at night enjoyable.
Arrived in Bangkok late and the driver was waiting for me at the airport. I had paid for the shared transfer but ended up with a minivan to myself. A professional service, and the minivan was clean and airconditioned. I always use Viator for transfers when travelling to big cities and I have never been disappointed!