What You Can Expect
Waiting for us as soon as we came through and nice air conditioned bus / minivan to hotel. Friendly lady named Nana gave us a warm welcome to Bangkok and ran us through exchange rates and offered us tours / trips and useful leaflets. No hard sell, we weren't interested and it wasn't an issue. She managed to sort out an error on our return journey as well (my error giving wrong flight time). Is more expensive than a taxi however after a 12 hour flight it was nice to know it was waiting for us and we didn't have to negotiate with a taxi. Well worth the extra cost and will use again.
Arrived in time and provided comfortable travel to the airport