Read what other Viator.com travelers think about the Private Arrival Transfer: Bangkok Airport to Hotel. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
Our pickup was very good. The name on the board was easy to spot. Everything was very professional.
I had a hard time finding my limo when I arrived at the airport. I had to walk the lobby several times, before finding my representative. The stand that was given was of no help either. The ride was great, and very comfortable, it is just finding the ride at the airport lobby.
Actaully our ride on time but when we had problems confirming our flight, the office transport personell (he phoned in to the office)told us that they had confirmed it and all was well.....when in actuality the flight was delayed 6 hours, meaning we would miss the connecting, flight meaning we should have stayed at the hotel and rebooked next day. Anyway it is our responsibility to confirm flights but we were unable to make contact and relied on the info provided by the transport personell. They either lied or were misinformed, caused us a great inconvenience.
Did not get picked up in the cars as shown but a van. Same happened in Singapore in November 2011. If I knew how cheap taxi's were in both countries before I went I would have used this service as we paid far too much and I also don't like paying per person not per vehicle. Driver didn't know where our hotel was. Should have been researched before picking us up. He drove past it and we had to tell him to stop.
I've ordered a car that look like the one on the ad. but I had a van instead.
Very expensive compared to a taxi, and possibly more time consuming as it wasn't there when we arrived at the airport. A taxi meter is safe and a fraction of the price.
I thought that when we arrive at the Airport, it is there already but then the thing is we are waiting for an hour for them but still no show at all. Good that my roaming is activated so I Manage to call and then they told me that instead they gonna pick us up at the Airport upon arrival, they gonna use it REVERSE. which means they will pick us up from the hotel going to the Airport which is upridictable but then we understand and there is nothing we can do about it but accept. Indeed, they apologized for the matter.
A little dissapointed with this one. There was no one waiting for us at the front when we arrived. I had to spend time looking for our representative.
Representative was present upon arrival but was not very helpful. Did not assist with bags or offer any info about destination etc. Van was dirty. Did not sound mechanically sound!
Reasonable service. Certainly better that waiting outside the airport for a taxi.
First, the driver gave us a bad time due to a late arrival...we have no control over air flights. Then they herded us to a waiting point, gathered more people, herded us again, and again. Then began the long process of dumping a bus load off it took nearly 3 hours, and we got dumped down the block