the driver arrived promptly to the hotel and the process ran smoothly. The local office of the tour company in Barcelona were very helpful when I telephoned to confirm the booking 48hours before especially as I needed to move the time forward slightly. This was well worth every penny and the driver dropped us at the entrance to the section of the terminal we needed. I will definitely use viator again for such bookings
Almost perfect unfortunately the language barrier reducing the integration on such trips. The driver was very professional.
Viator is a very professional, responsible and friendly company. We highly recommend them. Thank you for your great service.
Marcelo Sechieri C. ... Brazil
The driver arrived 5 minutes before and was very polite.
As soon as we got our luggage, Antonio was already there waiting for us. Thank you, it was awesome to see our pick-up and safely took us to our hotel. I would rate this a 5 star...
It was great to see our driver standing at the pickup point with a digital sign with my name. Very professional .Other drivers had signs with passenger names written on paper.
driver was not only on time, but a bit early which was great. he was friendly and efficient. We also received a call to our hotel room to advise of the time, which was unexpected and nice service. excellent.
Excellent! Very much worth the little extra to have this service rather than lining up a random ride. The driver was very personable, answering questions and pointing out sites along the way!
Very interesting guy we enjoyed talking to. On time and helpful.
Wow!! I would recommend this for every trip. Driver was there on time. So polite and courteous. Also informed us of the sites and slowed down so we could take photos. Awesome experience!!
Driver was on time, well a few minutes late due to traffic, but we arrived at the airport in plenty of time to check in and make our transatlantic flight. Will definitely use Viator again. Thank you.
Texas Traveler USA
Excellent. Picked us up in a Mercedes Benz. On-time, spoke English. Very nice. Would recommend.
Car was a little cramped - had to put one bag in the front seat. In comparison to most of the city cabs, this was slightly bigger. Car was on time as promised and got us to the airport in plenty of time. Confirmation for pick-up was a breeze. Do not be afraid of this aspect of the process. If you like cost and time certainty, this is the way to go.
The service was on time and the driver was excellent. He made the trip very enjoyable with a pleasant conversation.
On time! Our flight was very early in the morning. The van driver was very nice. He told us some of the history on our way to the airport. The van was very clean! I would recommend this service! Thank You!
We booked a private tour - many others on our cruise ship used one of the ship's excursion packages. We saw much more than they did and our tour guide was fantastic.
The driver arrived on time, in fact a few minutes early, and was very courteous. We got to the airport in plenty of time in spite of the morning traffic. We had forgotten to return the hotel key and the driver offered to return it for us. A wonderful way to get to the airport from the hotel.
Julia travels was the provider who offered the departure transfer. I had a really early transfer that needed pick up at the hotel at 4AM and Julia travels was prompt
We had a 7yr old and they bought a car seat with them even though we had one too