First class. One thing to mention is that the transfer bus is not user friendly for people with mobility problems.Apart from that everything was great. Staff on the boat were friendly helpful and informative. The boat was comfortable and had great viewing from both inside and outside. Suggestion though, if you plan on going in the net wear a one piece costume. Overall a great day and highly recommended.
We travelled on the Original Cream Trip last week. It truly was a day to remember. The commentary was first class. Lots of fun and enjoyment. The only thing that I felt could be improved was for tea/coffee to be included in costing. Apart from that - fantastic
We only had limited time so the cream trip was ideal .it was a wonderful day cruising the bay There were plenty of dolphins and some took the opportunity to swim with them Going through the Hole in the Rock was sensational
Christina S Australia
When I booked this Trip just to go to the Hole in the rock was something I always wonted to do. The day was lovely saw plenty of Dolphins could not swim with them but that is alright as they had babies now we know why. The captain was really informitive of the local knowledge, and area. And the stop of to the Island was lovely. Give you time to walk around or just relax and take in the beautiful scenery. And the highlight of the trip would have to be the "Boom net". I went in with my grandaughter who surprised me and went but it was awesome. I have already recommended to friends who are coming to NZ from Aussie and will take the tour. The staff very laid back and joined in just awesome......
Robert M Australia
Perfect day! Enjoyed great weather and an excellent cruise around the islands. Spotted a pod of dolphins as well. Great commentary. Couldn't fault the day!
Laurelle P Australia
your staff personell were very helpful with my father who is elderly and visually impaired. Thank you for the wonderful trip.
Linda R USA
This was a relaxing day trip. I think a good note is that when they mention swimming with dolphins it is with wild dolphins so you literally swim with the dolphins - not play with the dolphins. On the day we went the dolphins were moving too fast so notwithstanding that we got in the water to try swimming with them because if it didn't work out the tour company happily refunded everyone's money which I thought was fantastic! Definitely a friendly crew who helped make the day relaxing and enjoyable - I would recommend this trip.
Michael V Australia
The weather beat us on the day, preventing venturing out to the 'Hole-in-the-rock' 4m swell, but the cruise went ahead within the protected Bay of Islands. The operator offered a refund to all, but we continued and were glad we did. Even without the feature 'Hole', the cruise was excellent. The commentary by the skipper with history of the various land and sea marks really made it. Absolutely recommend this cruise to anyone.
Great crew! The cruise suited diverse tastes and ages. Wonderful scenery and wildlife. A day to remember!
Unfortunately we went on this trip on a misty rainy day. Fullers offered us a full refund if we didn't want to go du to the bad weather or a shorter trip at a reduced cost. We decided to go and we were glad we did, still an enjoyable trip and we saw lots of Dolphins swimming up close to the boat, we couldn't go to the Hole in the Rock due to rough seas but we enjoyed the day despite the weather.
Great tour. Loved going through the whole in the rock and being lucky enough to see the dolphins.
Our first day in New Zealand with an early to rise for our drive to meat the cruise at Paihia. The day and weather was on our side until the arrival at the Hole in the Rock as it was too rough to venture through, got plenty of good photos with the different conditions in the bay. Hoping from island to island brought a different view around each turn. In all the day was a day to remember as the dolphins came to visit the boat on the homeward trek to Paihia wharf. To top our day off my wife and I decided to stay a while for some dinner at the Paihia wharf for some of the local seafood.
Was a fantastic experience. We were fortunate to have a beautiful, clear day and extremely lucky to have spotted several pods of dolphins! Only downside was that we were unable to relax at the restaurant on the island stop over due to 'political' reasons (I'm assuming this was in reference to a competitor). Regardless - I would DEFINITELY recommend this trip to anyone travelling to the beautiful Bay of Islands area.
John Keith W United Kingdom
A very good trip - very good scenery, well planned and lots to see. Only disappoint was not being able to swim with the dolphins - this often happens, on all boats according to locals.
Good tour but we felt the 4 hours tour would be enough. Swimming with dolphins did not work out and it was MUCH better in Kaikoura. You're better doing the four hour tour (skipping the silly mail delivery) and using those extra hours to visit the treaty grounds or some other activity. Friendly staff.
We were really quite excited about the trip, and although there were highlights like the sighting of Dolphins and some of the outstanding scenery the crew were excellent but!. we felt that far too much time was spent allowing people to swim with the Dolphins ( over an hour in one place which prevented us from covering the full trip. Another 45 minutes was wasted at lunchtime waiting to rendevous with another boat to transfer some passengers who has buses to catch. all in all we missed out on over 2 Hours worth of the trip 2/7 which spoiled the value of the trip. The trip was quite expensive and therefore poor value for money.
It was a very informative cruise. Due to rough seas, we were unable to go through the hole in the rock and didn't see any dolphins.