I have never been disappointed and this trip was no different. Beijing can be confusing but Viator has always been there. The transfer went smoothly.
The company that you worked with to provide us are transfers did an excellent job. Our flight was delayed approximately 5 hours due to rain storms at the airport. We were able to talk with the company to arrange a later pick-up. Thanks again for the great job.
Efficient and well worth the cost for piece of mind to get to my hotel on my first day in China.
This was a great find online. We traveled to a country we had never been to before and our driver picked us up with a sign at the arrivals gate at the airport. He helped us with our luggage and got us to our hotel quickly and safely. I would definitely recommend this service to anyone.
Perfect. Waiting with a sign. Easy transport. Glad I prearranged since taxi line was very long.
Driver met me on time when I arrived however we were not communicating due to his lack of English understanding and speaking. He took me directly to my hotel as fast as he could.
Driver was on time, polite and took me directly to the hotel. I will use Viator again.
Stanley J USA
Driver was waiting for me when I entered the arrival hall. He waited patiently as I withdrew CNY from ATM. Uneventful ride to hotel. Much better than the maniac taxi drivers! We'll worth the few extra dollars for the expeditious trip into the city, especially when arrival is late PM flight like mine.
Couldn't have asked for any better. The driver was waiting with a sign as we exited the secure area of the airport. He spoke little English but knew where we wanted to go and took us safely there.
Even though our flight was three hours late the driver was waiting for us with a sign that was easy to find. He also helped us find the ATM before we left the airport. He knew where the hotel was and had no trouble finding it.
Excellent service,driver spoke perfect English,was there waiting and knew exactly where the hotel was.
Would definitely use this service again
Excellent service. The guy was at the exit in the passenger greeting area with our name displayed on a flag. Though, he did not know English, it did not matter. We reached at the hotel without any problem. I would recommend the service without hesitation.
I was delayed 2 hours as my baggage did not arrive in Beijing and the driver waited for me - great customer service
The driver was there waiting at the exit with a very clear sign, was very friendly and efficient
and made sure the hotel staff knew who we were and were we had arrived from ect. Made our arrival into Beijing very easy and hassle free - would reccomend especially after a 10 hour flight.
Great. Really simple process and very welcome to find our driver there when we arrived in the middle of the night
the driver was waiting for us upon arrival and got us on our destination fast and safe.
Driver was there when we arrived. The interior of the car smelled a bit buit ptherwose, the driver was courteous and drove just fine. Would definitely use this service again.
Everything was great, My flight was 2 hours late. I rang the help number. The driver arrived in the wee small hours, took me to my acommodation in yhe hutongs of Beijibg
Even checked I could get into the courtyard hotel
WhenI next travel I will use this servce.