J A Netherlands
As this was booked via an "english spoken site". I was very dissapointed that the guide on the boat only spoke German. Especially as we were with a group of four from which 3 were from the US. Also the name of the actual company that carries out the boat tour is not mentioned on the voucher. Becaus of this we walked to 3 other boats before we found the right one
It was cold and wet, rain...Tour guide gave up on speaking English as I seam to be the only one who didn't speak German, so he gave me a booklet to follow along.
Difficult to locate the correct pick up point and when I presented the voucher to the boatman he was not sure if he could accept it. The food was very poor with the only decent dishes on the menu being unavailable. The commentary was very monotonous but there were a few interesting facts. We left the boat early as the stop in the centre of town looked like a better place to find a taxi than the remote station where we had got on the boat.
This was ok, the guide was informative enough but it just didn't have that wow factor. There are much better ways to see Berlin.
This was not the best evening cruise we have done. The commentary was good but most of the cruise was in the canals so didn't get to see that much.
Terry T Australia
We were tired and uninspired by river, so didn't attend this tour.
Well not the hit but good that you could leave the boat in Mitte- thanks
Once on the trip we had quite a pleasant evening, however, have to agree with other comments, it is not clear which side of the river to catch the boat, none of the signs mention the supplier, which would be helpful. It made for a bit of a stressful start to the evening. In addition the tour is completely in German. That may sound weird but the tour details do mention English and my German is not good enough for a trip of three hours. The boat was OK and there is food and drink readily available even if you haven't booked the restaurant. Not sure I would recommend it.
boring and there are many newer and better appointed boats on the river.No english translations
David B USA
We loved all of the other tours that we took through your company. This was the only tour that we were disappointed with, but it was my fault by not reading that the tour was in German only. You could get an English printout, but you're so busy reading the information that you end up not being able to enjoy your surroundings.
Josefine K Ireland
I have to say I did not enjoy the trip too much. 3 hours is a very long time on the boat. The food was nice and the staff was friendly but it was just too long. For the first 2 hours we saw the outskirts of Berlin which was not too interesting. The last hour was fab. The city looks brilliant at night. I did not like that we were handed a written English manual of the sights. My boyfriend does not speak or understand German. I ended up translating everything to him because it is not convenient to look into the manual the whole trip. I think in the capital you should have a tour guide who speaks German and English. The bus tour we did a day later was live in both languages.
Margarida G Portugal
We did not understand anything since it was all in German and we do not speak German. We asked questions in English, and also felt that there was too much time in the boat, around 3 hours.
Padmaprabodh A India
The tour operator needs to give more precise instructions on the pickup point. Most tourists are new to a city, and just saying landing dock near Jannonwitzbruck is not sufficient. We ran around all over the place and finally got on to some other cruise - those guys were not even sure whether Viator vouchers were for their cruise or somebody else's.
Fatima K Netherlands
The guide for this tour was only doing it in Italian and German, we spoke English/Spanish, so when we ask if she could translate she said she could not do that and gave us a book which my husband read along the way. I understood Italian, so it was not too bad for me, but it should not be this way. We pay for a guided tour and not a reading tour. Sorry, your tour guide missed on this one. It has never happened before, usually the guides ask if they will like some explanation in other language and I don't think this lady did not know English because she was able to talk to my daughter. A bit disappointed!!!!
Jason S USA
The tour was in German and the English translation was not easy to follow. It was also dark and not easy to see some of the sites in detail.
We were very disappointed with this tour, firstly we were at the second pickup point for the cruise which meant we missed out on the opened air deck. Secondly the river and canal navigated were filthy with rubbish and smelt. Thirdly the sights, especially in the canal, were obscured by the trees, while those on the river could be best viewed on land. The amount of graffiti on the canal walls and buildings was certainly an eyesore. The boat, crew and food were quite good. Overall a very disappointing evening. /p>
I thought it was awful. We did not see anything except the slums and river people. Very dirty and terrible service. They only had one waitress for the whole boat. Please remove this from your list
I wouldn't even give this trip a full one star was extremely long for its purpose and when we got on after two hours we were dying to get off with no stops we genuinely felt trapped, the tour consisted of being told about every single bridge and shown buildings such as primary schools got off this tour earlier than our planned stop and feel like I did not see any landmark
In I 'm not really sure how to begin, but here goes. First of all, we found it very difficult to find the departure location stated on our vouchers when there were several more convenient locations to board the "tour". When we finally did find it and boarded the vessel, we had a difficult time in understanding everything the guide was saying even though she was using a microphone. We had to endure listening to the "tour" in four different languages when our voucher specifically indicated there would be an English guide. The guide stated that it was given in four languages, English, French, German and Russian. In order to complicate matters. By not being able to totally understand what was being said, we had a very difficult time in "seeing" the sights the guide was trying to describe. The lighting in the cabin, reflected against the windows making it almost impossible to see anything. We would have gone outside to see things, but it a very damp and rainy night. Quite honestly, it was one of the most boring "tours" we have ever encountered. It was a total waste of time and money. We would not recommend this particular tour for all of the above stated reasons. A total bust as far as we were concerned. We managed to exit the tour at one of the various stops after almost two hours of pure boredom. Save your money on this one.
The tour said English guide but the guide only spoke German!! Gave us a photo album with English captions!!! It was really not done right! If we knew that was German only, we wouldn't have selected Viator tours as there are many other cruise tours available.