Read what other Viator.com travelers think about the Berlin Pass. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
I’d say that all the essentials of Berlin are on this card, from the public transport to the excellent range of museums and galleries – make sure you go on one of the included walking tours!
With free public transport, museums and the included walking, bike and sightseeing tours, the Berlin Pass was really helpful for exploring the city! We especially liked the big choice of museums – don’t miss Museum’s Island!
Very good for getting around Berlin and also getting into the museums and Catherdrals
Very useful card to have used it for some of the museums. Did the boat trip and the hop on hop off bus tour. Was so easy to have transport cards for three days, saved having to buy tickets at the station every day.
Great Value for Money! Plenty of things to do with the card that's provided, saw a significant savings and made it much easier not to have to spend on door entries.
Just about value for money but that was more our fault as we didnt use the transport tickets enough . Most of the museums we wanted to visit was free so didnt use the museum tickets. The tour bus the first day was very good and informative and it gave us an idea what we wanted to visit. Lovely city and enjoyed it.
This was a great deal. I went 4 museums and did the Walks in English tour of the Third Reich. Only the Neues Museum required an additional 4 euros than stated. This seemed to be a new change.
Excellent value, much used. Only fault is that it cannot be picked up at the airports. Also the pick up location was far from our hotel,(Alexanderplatz) and difficult to find.
The Berlin Pass was very good. You needed to be able to find some locations on your own - such as the office to pick up the pass; the boarding place for the hop-on-hop-off; and which river cruise. So it worked for us, but don't think it would be as good for inexperienced travelers.
Location of bus tour and boat cruise not at places indicated in bookletqq
The tour was good. The guides on the bus were excellent. To collect the pass from Hard Rock restaurant is not a good arrangement. We had to hire a taxi paying a lot of money to reach this place. The people at Hard Rock even had no information about the bus and not even from where it starts. At the start of the tour, the pass needs to be validated and one has to go to specific stop for this. But the driver was kind to take us to the stop No.13 from stop No.1 for this. It neeeds better organization
Pass was good value and we got good usage. Brichure on where you could use the pass was very useful. Biggest complaint - the commentary was multi-lingual., However, this was done by the guide describing in German first and then re-doing it in other languages. Often the feature may have gone past by the time they did the English version. Also, once the German version was complete, some of the German tourist started chatting about it which meant we couldn't hear the English version. Maybe use the Brussels version where commentary was broadcast in multiple languages at once using headphones.
Three main drawbacks: 1. the pass is too expensive since you do not have time to visit "50" attractions; 2. the buss around the city tour was the worst in Berlin since it was the smallest company with few busses and the shortest way (we did not go to the east wall-museum, for example); some attractions are not included like TV tower.
This was good to cover the entrance fees since the museums charge a lot for tiny exhibits. As far as transportation, the maps help, but everything is very spread out and with maps and help it still took us an hour or two to find each place. Also each metro or bus stop is still a good twenty minute walk away from each location, especially those like the Anne Frank museum which are hidden in the back of a courtyard. With time and distance, so we could only cover 3 museums max per day. The Anne Frank Museum, the Gay history, and Jewish history museums were great, but the art museums only have a few staple pieces in each collection. As far as attractions go, the Humbolt center was a joke of a place. The boat ride as well was hardly worth the wait. Our booklet said we could ride at certain times and then the dock manager said we had to come back three hours later. Then we get on and there is no handicap access, no courtesy on board. They treated us Berlin pass people like charity cases. The only good thing about the boat is the fact that it had a bathroom. Discounts and special offers. My hotel had better.