Great with VIP access to restaurant at TV Tower included in ticket. Made the day! Great with the possibility to hop off/hop off. Impossible to be at TV tower at 10am, as we had to wait for Viator office to open, to exchange vouchers - and then walk to Tower. Missed ½ hour there, a bit annoying. A lot extra walking, there should be an easier way to do this. But the bus trip was good.

Very useful as an orientation tour. Being able to avoid the queue at the TV tower was very good. Only one problem. The stops for the bus were not very clearly marked and we had a job to identify the right place at some points.

A good tour to get a overview of Berlin. We went up the TV Tower first, as the weather was threatening to close in, but ideally I would do it after having had a look around Berlin so you'd know what you're looking at from the Tower. NB: the directions for getting the TV Tower tickets were very confusing and what we had to do ended up being different from what was on the Viator voucher. The times the Tower was open were also different. We got our ticket vouchers from the Park Hotel (close to the Tower). Then you redeem the vouchers at the souvenir shop in the Tower (don't stand in the ticket queue). And then you go upstairs and stand in the so-called VIP queue - you have to ignore the numbers that are being called, as your ticket doesn't have a number. In the end, we basically had to push into the queue of people with numbered tickets. The staff were not at all helpful. But it's well worth doing!

Except for a bit of trouble finding the pick-up point, as the location was very vague, in every other way this tour was very good. It went round all the major sites, and there was time to get off, see what you wanted in more detail, and not have long to wait for another bus to arrive. I was on the upper deck, and as a photographer I did wish the windows were set lower, or not there at all, as they are on the buses for some of the other similar tours. We were required to use seat belts and stay seated, which meant trying to take photographs through rain-spotted glass that also reflected the bus interior. Also, you really need to plan for more than one day on this type of tour. By the time I had got off at all the places I wanted to see and went through the Jewish Museum and the Checkpoint Charlie Museum, I missed the last bus and had to get a taxi back to my hotel. There was plenty of daylight left by then, so perhaps they should consider running the tours until sunset.

Once the start location was found the actual trip was very well done.

We had a great deal of trouble finding where to get on the bus. We went up the tower first and this seemed to cause confusion and we spent well over an hour trying to find the bus. Once we did get on the bus we thoroughly enjoyed our day viewing all the interesting buildings and places and getting off for a closer view at about 4 'stops'. Very good value for overseas visitors.

Great way to see the city. I also agree that there is no skip the line entry to TV tower. You still have to turn your voucher into tickets because they need bar codes. With that being said, that early in the morning there was no line so there was no waiting. Very enjoyable day in Berlin.

Bus tour OK - much the same as any other on offer in Berlin. TV Tower - GREAT!!!!!!!!!!!! Lots of photos with buildings highlighted help you locate yourself in the panorama. Numbers monitored - so not too crowded. Lift ride - 305m in 30seconds!!!!!!! Wow!! Well worth it!!!!!!! Be prepared for airport level security though to get in!

Very good to see all the City in short time as first time visitor. Headphones are available in English and you can get on and off from 10.00am until 6.00pm.
Nice view of the city from the top of the TV tower.

The top of the TVTower was a great way to see over Berlin. A must when you visit Berlin.

Excellent tour of the city. We saw everything that was of value to us. TV tower very impressive!

I enjoyed the bus tour quite a bit but it is really only a brief introduction to the city. The biggest disappointment was the "skip the line" feature. The bus drops you off several blocks from the TV tower, and you walk there on your own, and arrive with no guidance on how to get to the top of the tower. We wandered around, waited in the wrong lines, until someone finally informed us that you have to got to the gift shop counter, turn in your voucher and then they give you a pass to wait in a very long line for the elevator UP. Then, you stand there and watch other guests with so called "VIP passes", cut right to the front of the line that you've been waiting in, for 30 minutes already. Once at the top, it was very crowded and difficult to enjoy.
My advice to you... go early... If the tour operators wanted this to really be valuable, they would sell the VIP passes instead.