Read what other Viator.com travelers think about the Fire and Falls Helicopter Adventure from Hilo. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
Had a great trip my son and I both loved this trip. The pilot was great and had load of knowledge to share with us. If we ever go back to Hawaii we will do this trip again. Thanks to all
Fantastic, weather was awesome, sights were spectacular, our pilot was great. What else can I say...PERFECT!
Very good the pilot did a great job flighting very close the volcano in a safe position.
Simply brilliant. The pilot flew us over the volcano, flowing lava and waterfalls, ensuring that he circled both left and right so that people on both sides of the helicopter could take loads of photos. If you are lucky enough to sit in the front, you will either be sat next to the pilot or the door - which there isn't one! I would highly recommend taking this flight.
our flight was amazing and our pilot was the best. he was informative and funny. would recommend this to our friends
Very nice trip. Wished there was more lave flowing to see. All in all, quite an experience.
This was great, loved the flight. Our pilot was great, she made sure that we all saw the Lava flow. She was friendly and the ground crew were great. They didn't have any of the videos available though. I would do it without the doors next time.
The people were very friendly, and it was a neat short tour. You don't go too close to the volcanos, however we did see lava flow, and a few other neat displays of natural beauty. I would recommend this for anyone wanting a short ride, but for a longer more indepth tour I would explore your options, and spend a little more.
Great experience but wish we had seen lava flow as dramatic as in the ad, but obviously that's up to nature not the tour. Great pilot, gave relevant into throughout.
The waterfall was a real let down after the excitement of flying over the volcano and seeing the flowing lava. The helicopter ride is cool and a real must!
Great pilot! The ride was interesting and pilot did a great job getting in the right spots for great pictures.
Falls part seemed a bit like an after thought but the volcano tour was the best...the pilot circled so all could see from all angles!
It was a great helicopter and a great pilot with fantastic information on the Island and the Crater and the Lava flow.
I was hoping to see a high cliff area - yet this area did not have that - seemed relatively flat with a pushed up crater. And the Laval flow was very slow and gradual instead of really flowing.
So my expectations of what I would see was not the same as what I did see.
Excellent tour giving a great overview of the immense scale of the volcano and the past activity. Not much live activity to see but that is in natures control. Staff were friendly and helpful and looked after us. We went in the four seat small helicopter which was tight in the back for a large person and the views were really only out one side of the helicopter. My wife who was on the other side in the back got a different view than I did in some areas. The pilot tried to show the main sights from both sides by turning the helicopter around and approaching from different angles. All up a very worthwhile and satisfying way to see the volcano.
We were each suppose to have a window seat. Didn't happen. But the flight was awesome.
The people at Paradise Helicopters were very friendly and helpful. We had a good view of the volcano and the waterfalls. The volcano was pretty quiet when we were there but we did see some hot red lava and trees burning as the lava spread. The open door helicopter was not at all frightening and the trip was good fun.
Great tour ! Gary was a great guide ! Views were excellent ! Would do it again !!
We really enjoyed the flight. The pilot was very informative and the views were excellent. The only negative was that we did not get close to the waterfalls. We could see them,just not up close. The lava flows were interesting. We will recommend your tour to our friends who are traveling there soon!!
We had a very pleasant and experienced pilot who did a fantastic job with what Mother Nature provided that day. The ground crew was so amenable and friendly as we opted for doors-off at the last moment and they accommodated us. The only "problem" was that the volcano was nothing like the picture We flew over the smaller volcano and saw spots of lava about a foot in diameter and tiny fingers of lava entering the ocean. The lava wasn't flowing but the scenery was enjoyable and overall it was still great!
Excellent! Rain showers in the region but did not affect the viewing. Good pilot too.
I would give customer service, and the entire staff, the highest possible rating. Our day should have been a disaster. Our hotel sent us to the wrong side of the Island, and my fiance broke her shoe, right before we were about to start our ride. Customer service saved our trip by switching us with another family so we had time to drive around the Island, and the receptionists lent my finance the sandles off her feet so my fiance could ride in the helicoptor. Every one from the pilot, to the ground crew, to customer service was extremely kind and helpful. My only complaint is that the lava flow shown in the advertising greatly exaggerates the amount of lava flow that is currently on the island.