27 reviews of Fire and Falls Helicopter Adventure from Hilo
Read what other Viator.com travelers think about the Fire and Falls Helicopter Adventure from Hilo. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
Reviewed by karen, Canada, November 2011
our flight was amazing and our pilot was the best. he was informative and funny. would recommend this to our friends
Reviewed by Jeff S, April 2013
I would give customer service, and the entire staff, the highest possible rating. Our day should have been a disaster. Our hotel sent us to the wrong side of the Island, and my fiance broke her shoe, right before we were about to start our ride. Customer service saved our trip by switching us with another family so we had time to drive around the Island, and the receptionists lent my finance the sandles off her feet so my fiance could ride in the helicoptor. Every one from the pilot, to the ground crew, to customer service was extremely kind and helpful. My only complaint is that the lava flow shown in the advertising greatly exaggerates the amount of lava flow that is currently on the island.
Reviewed by Shirley Curry, March 2013
Good flight to top with amazing sites of volcano erupting - then glowing into the ocean - and the emense falls ..
Beautiful
Crew very safety conscious
Pilot rearranged us to fit better
Good JOB
Reviewed by Gael M, December 2012
Wow! What a great trip. The pilot was careful but made sure we all got a good view of the area. The ground staff were very helpful too. The volcanic action was less than expected, not really in your control. However I took off a star because I didn't see the huge lava flow into the sea.
Reviewed by Suzette G, September 2012
Flifgt was fantastic, got to see lava erupting in the crater a new lava flow away from the crater sensational exoerience, would like to have got a bit closer to the warefalls.
Wouild recomend to everyone.
John And Suzette Newcaswtle Australia
Reviewed by Douglas D, September 2012
Great pilot ! Showed us everything we hoped for along with providing great commentary. Glad we booked the flight.
Reviewed by Linda L, September 2012
could not hear well on helo and did not get as much time over the waterfalls as I would have liked. I wish we could have landed at Akaka falls.
Reviewed by Steven M, August 2012
Great time in the Helicopter! The folks up front had the doors off and we all had great views. Weather was lousy though, very rainy, visability only a couple of miles at best. Not their fault, just one of the risks. Saw lava, both at the crater and on the side flow (not reaching the sea then). If you do it with the doors off bring a rain coat or warm jacket, otherwise shorts are fine. Thanks for a fun time!
Reviewed by Dawn B, July 2012
Helicopter Adventure was the only way to see the red lava while we were visiting the Big Island. It was an amazing view. I would suggest that people plan to arrive early as the airport counter isn't the easiest to find and you do have to pay the $5 parking fee at the airport (which should be disclosed as part of the agreement as we had not bought our purses etc as we knew that you couldn't take them on the copter.) Overall, a great ride and a magnific view. Would have liked a little more narrative of what we were flewing over but I understand not everyone likes that much. The ground staff was very nice and greeted us cheerfully.
Reviewed by Angela L, March 2012
Awesome! Would recommend to everyone to see the volcanoes by air as well as visit the National Park and see it by foot also.
