Read what other Viator.com travelers think about the Fire and Falls Helicopter Adventure from Hilo. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
I was nervous about the helicopter ride but within seconds I thought it was incredible and I was not at all nervous during the entire ride. Our pilot was very informative and friendly. I would do it again sometime when the volcano is more active.
thanks for the wonderful helicopter tour ..we took the tour with male pilot that day..sorry don't remember his name ...but he was great...the sights were awesome...would do it again....
Diane and Leo Laframboise ...sudbury ontario canada
Had a great trip my son and I both loved this trip. The pilot was great and had load of knowledge to share with us. If we ever go back to Hawaii we will do this trip again. Thanks to all
Fantastic, weather was awesome, sights were spectacular, our pilot was great. What else can I say...PERFECT!
Very good the pilot did a great job flighting very close the volcano in a safe position.
Simply brilliant. The pilot flew us over the volcano, flowing lava and waterfalls, ensuring that he circled both left and right so that people on both sides of the helicopter could take loads of photos. If you are lucky enough to sit in the front, you will either be sat next to the pilot or the door - which there isn't one! I would highly recommend taking this flight.
our flight was amazing and our pilot was the best. he was informative and funny. would recommend this to our friends
We really enjoyed the flight. The pilot was very informative and the views were excellent. The only negative was that we did not get close to the waterfalls. We could see them,just not up close. The lava flows were interesting. We will recommend your tour to our friends who are traveling there soon!!
We had a very pleasant and experienced pilot who did a fantastic job with what Mother Nature provided that day. The ground crew was so amenable and friendly as we opted for doors-off at the last moment and they accommodated us. The only "problem" was that the volcano was nothing like the picture We flew over the smaller volcano and saw spots of lava about a foot in diameter and tiny fingers of lava entering the ocean. The lava wasn't flowing but the scenery was enjoyable and overall it was still great!
Excellent! Rain showers in the region but did not affect the viewing. Good pilot too.
I would give customer service, and the entire staff, the highest possible rating. Our day should have been a disaster. Our hotel sent us to the wrong side of the Island, and my fiance broke her shoe, right before we were about to start our ride. Customer service saved our trip by switching us with another family so we had time to drive around the Island, and the receptionists lent my finance the sandles off her feet so my fiance could ride in the helicoptor. Every one from the pilot, to the ground crew, to customer service was extremely kind and helpful. My only complaint is that the lava flow shown in the advertising greatly exaggerates the amount of lava flow that is currently on the island.