Read what other Viator.com travelers think about the Hilo Shore Excursion: Volcanoes National Park and Rainbow Falls. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
excellent it was just unfortunate that the weather that day was cold and very wet yet we managed to enjoy the amazing sight at the edge of the crater
Sun was an excellent tour guide and the places we visited were beautiful. He was very knowledgable about Hilo and all of the sites we visited. He was also very patient with our large group. The tour cost us about $20 less than what they were charging on the ship. I will call Viator again the next time we visit Hilo. Thanks.
The tour was everything I expected and more. The tour guide was kind and very knowledgable about the island. He even gave us a bonus shopping trip at the end of the tour. Will definitely recommend to anyone for shore excursion. This trip was half of the cruise ship price. Well worth the money!
We were very pleased with the trip. The personnel handling the check in where great in making you feel welcome and the bus driver knowledge of the tour and surrounding areas kept you informed. He didn't rush you when visiting the sites and the duration of the trip was as advertised. It was worth the savings versus what NCL price.
We really enjoyed both the volcano and waterfall tour. We were able to walk through a volcano tube and saw first hand, the stark contrast between the dry volcano area and the lush rainforest.
We did also have an unexpected yet heartwarming display of the aloha spirit.
A young couple on the bus had run out of milk for their infant child and the baby was hungry and getting fussy. Harvey, our tour guide knew where there was a store kind of off the main road and pulled off so the couple could make a milk stop. Apparently there was a problem. All I could hear was the couple telling Harvey that they would just get a cab back to the destination. It seemed the couple did not want to be a bother for the rest of the tour, though I don't think anyone had thought that. Harvey then got off the bus and went in and helped with whatever was the problem. The couple was able to get milk for the baby and continue with us on the tour. I thought this was way above and beyond the call of duty. I was certainly impressed with our guide. He saved the day for the baby, mom and dad. Oh yeah! Harvey also was very knowledgeable and entertaining. He is a real gem and truly one with the aloha spirit.
Great to get up close and personal with the volcano's and lava flows well worth the trip, stopping at the Nut Farm and the Orchad Plantaion were welcome stops, Dids get to see the rainbow in the falls but still worthwhile, A great bus trip with a very good driver and commontary.
This island was amazing. The tour and tour guide were a great help. I will definitly return to Hawaii and to Hilo. Thanks for the great experience.
Fantastic day trip. Could not be bettered. Shame we could not stay until dark due to sailing time of the ship. Very knowledgable and friendly guide.
Our tour guide was Derek. He was wonderful, best we ever had. Made the trip so much fun! He controlled the timing very well. Great tour. If you come to Big Island, don't miss this tour. We learned so much.
The tour was great! The tour guide was a native Hawaiian and very funny, interesting, kept us engaged the entire day. Did not find it boring at all. Very well worth the money - I would highly recommend to anyone.
The tour was well paced and the tour director was excellent. His knowledge and manner enhanced the magnificence of the National Park and the water falls..
This was a great tour. Our guide was one of the best ones out of all our island excursions. He was born and raised in Hilo so he knew a great deal about the islands. He stopped many places for us to get out and see everything. I would highly recommend this tour to anyone who wants to see a lot of the sights on Hilo.