Read what other Viator.com travelers think about the Hilo Shore Excursion: Volcanoes National Park and Rainbow Falls. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
The sites were incredibly beautiful but I wish we had more time to explore them. I also felt the shopping experiences (Mauna Loa macadamia nut farm, Orchid Farm (more like 'store') and Big Island Candy) were unnecessary and too long. Maybe only 1 stop at Mauna Loa instead of 2 with extra time to explore to volcano, waterfall and lava tube.
The bus driver (I wish I could remember his name!) was incredible and friendly. He told us legends passed down from his grandmother as we drove and even told us about the local flora of Hawaii.
Very nice tour. The driver was very informative and stopped at a lot of very interesting places. Rainbow falls was nice, but being next to the road, there was a lot of people there from other tour groups and private vehicles.
Overall a nice tour. The falls were not as large as I expected and we only had 15 minutes there with the bathroom break. The national park was beautiful. Also stopped by the Moana Lau candy store and an orchid orchard. Our bus did break down mid trip but a replacement was sent quickly. James, our tour guide had a great personality and was very informative about the area.
It rained the day we went on our excursion so not the best weather for this trip. I felt more time was needed at the falls and sink hole sights. Maybe remove the macadamia nut, chocolate store and orchid parts of the tour (which really weren't tours anyway) and concentrate on the VNP and Falls. Our tour guide James was excellent. He was a walking encyclopedia. Our bus had mechanical issues so they had to send a different one. So ensure that buses are in proper working order should be done before each tour. Would have been nice if a box lunch, water and rain gear were included.
We could not go to Hawaii Volcanoes National Park due to the government shutdown. The tour operator adjusted by taking us to the larger Akaka Falls and down to the lava flows at Kalapana beach. Plus quick stops at the zoo and a candy factory, and the Mauna Kea macadamia plantation. Bus driver/tour guide Sun was great and made the best of the situation.
It was a good tour. The tour driver was wonderful and had great information. What I would suggest for improvement is to mention to the people taking the tour to bring jackets and umbrellas. We came off the ship and it was sunny and warm. Once we started driving, the weather was not good and it poured We had on short sleeve shirts and shorts. It was a long day for us not to have jackets or a sweatshirt or an umbrella. I personally thought the day was too long especially since my family of 4 froze all day. When we returned to the ship at the end of the tour it was sunny and warm again.
We had a great time on our tour. Bob had so much information that he shared with us. He was great. The weather cooperated and was clear when we were at the National Park which I understand is pretty rare. We did wish there had been more time at the sites and maybe less at the shopping stops.
Great excursion, tour guide very friendly. Beautiful day with hardly any rain !!! :)
Driver/Tour guide was informative and entertaining!
I enjoyed all the stops along the tour.
Volcano excellent, falls a little disappointing. Shame about our driver/guide "bombarding" all with his beliefs. Even too much for those who share his faith.
Driver - Derek, was very informative and comical. Great tour to catch all the touristy highlights - volcano crater, walking on lava, LOVED the lava tube walk, macadamia nut factory, impressive orchids with free one for your hair, candy factory ( a little over priced), city tour and history lesson from Derek and Rainbow falls.( best to walk up the stairs and see the amazing Banyon tree at the top).
It was dissappointing that there was not a lunch spot or even a bottle of water supplied. We were able to purchase a sandwich at our first stop - the macadamia nut factory - this maybe should have been arranged to be around noon so you could enjoy an outdoor, sit down lunch. Take some food with you as very limited other options available at any of the stops, except ice cream, nuts and candy. A good tour though and would recommend for anyone wanting to hit the highlights around Hilo.
Excursion was good however contractor claimed that our booking had not been confirmed by viator
Junior made it a very enjoyable and informative trip. He had lots of good interesting information and made the day fun for everyone. We all enjoyed learning the "Just Hang loose" song. The lava tube was more than I expected and the stop at the orchid farm was wonderful. The Macadamia nut farm stop was also enjoyable.
The driver on this tour gave a lot of history of the area and allowed plenty of time for pictures. The candy store stop was a bit too pricey for us.
A very pleasant tour. The only disappointment was no water at Rainbow falls, but beyond your control. Our tour guide/driver very knowledgeable and friendly.
Our driver, David, was very entertaining and provided a lot of information about the local flowers and trees.The views of the lava fields and volcano were great and the walk through the Thurston Lava Tube was a once in a lifetime experience.
Junior was great. We really enjoyed the entire tour. It was a great way to see all of Hilo. Would recommend to friends and family.
An eye opener to see such scenery for the first time. Our coach driver had a vast knowledge and kept us entertained for the entire journey. A tour not to miss.
great day lots of information and great transportation with Robertshawaii, loved the various locations we visited thank you very much