Carol P USA
Bathrooms are located in the lobby of the hotel - a long way to walk for someone who uses a cane. Food, entertainment, clientelle made for a fun evening.
Niki M USA
A great performance! The kids especially liked the fire dance. The show is definitely worth seeing! We signed up for the preferred seating which was considerably more expensive than general seating. The selling point was that the waiters bring the food to you. Not worth it! I would definitely recommend getting general seating and arriving early 5 pm for better seating. The food that the waiters brought was limited and honestly not very good, whereas the buffet you had significantly more choices. The overall experience was good!
Larry G USA
Setting was spectacular. Entertainment was excellent. Food was superb....open bar. Priceless! Two thumbs up.
We arrived with electronic ticket on my phone. they did not have my name on their handwritten list and refused to accept my electronic ticket. I had to go into the hotel, pull up my email and ask them to print it, which was exactly the same as what was on my phone! thankfully the woman accepted it because it was on a piece of paper. If i had been in a developing nation I'd understand, but this was the US!. Perhaps you need to tell your vendors to accept electronic tickets from you. also, why wasn't my name on the list. Unfortunately this is my first experience with Viator and not a good one. the Laua itself was decent with usual crummy food but very good dancing
We paid extra so that we could be seated in the Royal division. But although we were at the front 6 rows back of the stage, we were sideways on and it was awkward for us to see all the action going on on the stage. We attended a luau on Maui when we were there in 2000 and that was much much better then this. We were disappointed that there was too much singing and not enough action, although the fire eaters were wonderful. The food was also good but not enough choice. We enjoyed the evening mainly because of the friendliness of fellow diners.
Nice presentation and great show. I did not enjoy the meal. I would also limit the amount of seating. Placing the additional seating on the grass on the right side of stage was a bit crowded and hard to see the stage.
This is a good show. not lots to do. gave you plenty of drinks, plenty of food. Show was less exciting until the end when they get to the fire shows of samoa.
Stephen B United Kingdom
No the best Luau I've been to as the show doesn't really begin till after you have ate and the bar has closed, but the food was really good and plenty of choices the bar was good as well with plenty of drinks on offer, staff where friendly and helpful, show was good, only negative is sloping tables sort of sitting on a a downhill gradient for most of the general seating
This was about what I expected - a very kitschy, touristy experience. Because that was what I expected, I'm glad I did it and I had a good time. The food was fair, but it was pretty cool when they opened the fire pit where the pig had been roasting all day.
The food on offer was great and it was good to try local food. The dances on offer are from all over the South Pacific. If you are looking for just Hawaiin traditional music, dance and stories I would try another Luau. You can also watch this show from the pool area of the Royal Kona Resort for free!
I am not very much into things many tourist like to do. I prefer spending time meeting locals and hearing their tips on what not to miss. This luau is very much one of those things I normally don't like to do but the show part was very entertaining. It was fun, and I learned a couple of things about the natives that I didn't know so that made it worth it. The food isn't particularly good, someone here in the reviews described it as "Cafeteria food" and I agree now. Not the quality of food that you would think for that kind of hotel.
The mai tais, sunset and show make it worth it though.
Terry E USA
Food was good, along with the show, however lighting was poor making it somewhat difficult to see.
Poi tastes like wallpaper paste! Enjoyed the show, but had jet lag and had to head for our hotel early. The food wasn't labled so we didnt know what we were eating.
On the hotel property and hotel guests were able to watch the show from the pool area. It didn't seem secluded enough. We could have done dinner on our own and watched the show for free.
We have been to the big island 4 times and each time have had different friends along who wanted to go to
We had to wait in a very long line to get in because they only had one person taking vouchers from those of us who had prepaid. Then another long line to get our drinks. It was all you could drink and I had four Mai Tais and felt nothing. I saw the bartender put the rum in but they were VERY weak. The food was just okay. The best part was the entertainment. It was disappointing because it was Valentine's Day and the luau was just so-so. Nothing spectacular about it and not worth the money.
We have been to luaus before and this one could have been much better. The food was OK but not anything special. We chose this one because it was at our hotel location. There are other ones in the area too. Will try anotaher one next time.
HI , they had said it was an open bar, not right , myself and other people were stunned when thr bar closed 2 hous after it opened without warning, we enjoyed our drinks, not rushed but when we went back for some dinner wine, the bar was closed, other people were just as upset., The dancing show was great and then they cane on with a fashion show fore a 1/2 hour, nobody was interested in a fashion show.The maitre d was telling jokes for some time and some people ate their meal which was ok and then left. It was not worth 77.00 $ There are better Lauas out there, we were very dissapointed.
Rita Anne M USA
I was a little disappointed both in the entertainment and the food. It wasn't the best luau I have been to in the Hawaiian Islands.
I PAID TO MUCH THROUGH YOU I COULD HAVE PURCHASED THE TICKETS FOR 54.00 ON ISLAND INSTEAD OF 311. FOR FOUR FROM YOU. THE FOOD WAS GOOD THE SHOW WAS GOOD. MAUI HAS A BETTER ONE
Karen P USA
The seating was poor. No one faced the dancers, but had to crane around to see. The dancers did well, along with the show host. I felt the 'open bar' was also very poor. They had only a few bartenders for almost 300 people. The bars should be in more than one place and have enough staff to help the guests.
Not impressed. Actually the low point of our trip. Very commercialized, can't see unless you are right up front. "Open bar" is not true... It's only for 2 hours. We were not told to get there 2 hours early to just get in line to get in. So disappointing. Waste of money. Good food. That's it.