3 star rating: Worth doing 34 Reviews

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  • Location: Boston, Massachusetts
  • Duration:  Varies

Read what other Viator.com travelers think about the Private Arrival Transfer: Boston International Airport to Hotel. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.

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5 star rating: Highly Recommended
May 2015

Highly recommend.

5 star rating: Highly Recommended
July 2014

We were picked up on time. It is helpful to know you need to go upstairs to the departure area. Then go to the Limo area. The driver will be there with his signage for you. Very good driver with knowledge of the area. Excellent service. We had the same driver for our departure also. I would highly recommend this service.

5 star rating: Highly Recommended
October 2013

Excellent the driver was waiting for us even though our flight form London was an hour late. Maybe it would be better to incorporate the toll fares within the package. The driver also was excellent. Thanks you.

5 star rating: Highly Recommended
August 2013

As expected first class service delivery. Car and driver at Airport as arranged and very informative drive to hotel. Will definitely use again

5 star rating: Highly Recommended
July 2013

Driver prompt, helpful and pleasant.

5 star rating: Highly Recommended
June 2013

- Right on time.
- Driver was good.
- BIG and clean car.
- All good highly recommended.

5 star rating: Highly Recommended
April 2013

Driver on time and again efficient with all our luggage !

4 star rating: Recommended
September 2014

Phoned operator and driver got there in a few moments.

4 star rating: Recommended
March 2014

Well organised, no wait

Janet H
Australia

4 star rating: Recommended
June 2013

The driver was there waiting for my call. He was very courteous. Be aware that there is an extra fee needed for toll and gratuities.

3 star rating: Worth doing
June 2015

Driver insisted we pay 21.50 which included tolls and gratuities. I was under the impression gratuities were up to us to pay. Did not appreciate being told how much gratuity to be paid. The driver was quite adamant that this was the amount he was told to collect.

3 star rating: Worth doing
May 2015

THE CAR AND DRIVER WERE VERY NICE HOWEVER THE DRIVER TOOK ME TO THE WRONG ADDRESS AND WAS NOT VERY FAMILIAR WITH THE AREA.
WE EVENTUALLY MADE IT AFTER ASKING DIRECTIONS FROM A PERSON NEARBY.
THE DRIVE WAS VERY APOLOGETIC AND WAS VERY NICE.

3 star rating: Worth doing
January 2015

Whilst I understood at the time of booking bridge tolls and airport fees would be extra I had not realised they would be so high. I also think that as the costs are known, they could easily have been included in the booking price. This artificially reduced the offer price and is thus rather misleading. Other than that the transfer was fine.

3 star rating: Worth doing
December 2014

Driver doesn't find the right address !

3 star rating: Worth doing
October 2014

Service was good, but way too expensive. $48 plus another $18 to the vendor. We took a cab back to the airport for less than $25.00.

Jim D
United Kingdom

3 star rating: Worth doing
September 2013

Good car on time very good, same comments as pick tolls should be included in the price

3 star rating: Worth doing
July 2013

My driver was great and my the was clean. There was an extra fee for around $13 which I thought was pretty ridiculous. I also was unclear of what this fee was for. Luckily I had cash on my but for this I won't take it again.

2 star rating: It was OK, but could have been better
December 2014

Driver picked us up as arranged. That was Ok. Then he said we had to pay toll fees. I knew we were responsible for these charges but thought $15 was excessive as the toll charge is only $3:75 or thereabouts. Also we thought the vehicle was not as clean as we would expect.

2 star rating: It was OK, but could have been better
September 2014

The car was waiting for us in a designated place on our arrival. However, as soon as we got into the car it was suggested that we needed to pay the full amount for the service to the driver. We were also told that on top of this there was an amount we had to give the driver for his tip. They did not appear to know that we were in possession of a pre-paid voucher. Fortunately, I had taken a copy of the voucher with me. He phoned his manager to explain this as if it had been unexpected. He then went on to say that although we had paid, there were still tolls to pay for the airport. Our paperwork stated that there may be tolls to pay but without knowing how much, we felt very uneasy. It would have helped if we knew exactly the amount due as a toll beforehand, as we did not know if we were being cheated. My advice to anyone is to make sure they take their pre-paid voucher with them as proof of payment.

2 star rating: It was OK, but could have been better
August 2014

Plane was late getting to gate, then huge delay at immigration, so driver had left airport.

However he returned when we called. He didn't know the hotel, it was by chance I spotted it out of the window.

Think I will take a taxi next time

2 star rating: It was OK, but could have been better
December 2013

No taxi waiting on arrival. Had to call on our mobile to enquire where the taxi was and was told that he had been and gone and they would try to get him back. Was told our flight number was incorrect, we had called New York with all the details a week previous. Driver did come back for us was pleasant but car was dirty outside and in. On arrival at hotel was asked for an extra $12 for toll this was not quoted on booking.

2 star rating: It was OK, but could have been better
December 2013

too expensive!

2 star rating: It was OK, but could have been better
December 2013

It was too expensive after all

2 star rating: It was OK, but could have been better
September 2013

This was very expensive. We had prebooked and prepaid for the journey, and were aware that there may be an additional charge for any tolls, however when the driver explained the additional charges he added on further charges for the journey that were in addition to the toll.
More importantly, we discovered afterwards that there was a flat fare between the airport and the hotel which was almost half the cost of what we had paid.

2 star rating: It was OK, but could have been better
July 2013

Expensive, driver does not meet you at arrivals, you have to find him near the car park and it still cost me an extra $13 for tolls and airport tax! An ordinary taxi only costs around $20 all in, Logan airport is not far from downtown. I took a taxi for the return trip and will do so in the future.

From USD $ 11.11

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Tour code: 5423BOSAPTHTL_P

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