Read what other Viator.com travelers think about the Brisbane Airport Roundtrip Shuttle Transfer. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
My only comment would be that some seating at the waiting place would be good.
Brilliant. Very smooth pick-ups and drop-offs. Very pleasant drivers. an excellent experience. Thanks
My time in Brisbane was limited, 24hrs approx and the round trip airport shuttle service took the stress out of the experience. Had a fabulous time and the trip to and from the airport gave me a great view of the city and surrounds.
would be better on printed form from internet to high light supplier coachtrans australia on front in bigger letters or more prominite as i missed seeing it on back
We arrived at the airport over an hour early, and this was no trouble for the transfer - they very quickly put us on an earlier bus. They were very helpful.
This was not so much a "tour", as an airport shuttle service, but it was just what we needed. It was provided by Con-X-ion, who provided an excellent service on both legs of the journey. Our only problem was finding the Con-X-ion desk in Brisbane Airport. The instructions from Viator told us to "go to the Customer Service Desk near the luggage carousels for Qantas (and some other airlines)", but we could not see any such desk (and the luggage carousels used by the airlines named were not even near to one another). Luckily, we found a helpful person manning a completely unrelated desk, who knew where the Con-X-ion desk was; outside the building and a short walk from where we were at the Qantas luggage carousel. Con-X-ion then gave us a piece of paper with details of our pick-up for the return journey. Rather amusingly, this also had a map on it, showing where the desk was that we were then stood next to! Life would have been much easier, if Viator had provided that map in the first place, allowing us to avoid the Catch 22 of having to find the Con-X-ion desk, in order to get a map showing where it was!
Extremely prompt and courteous. Would definitely recommend to others.
The shuttle was fine once we realised the office was outside - spent half an hour walking up and down looking for something adjacent to baggage carousels. They need to have better information on their vouchers.
Really good service, telephone support to change return leg of transfer was handled smoothly and shuttle arrived on time, early. Very happy with the customer care. However one mishap on the arrival to Brisbane shuttle to hotel was the drivers lack of checking correct persons who had made the booking, with several separate parties having the same surname due to a convention visit, this meant we were shuffled to a later bus undesirably as all were eager to settle in at hotel late in the evening. Just a small constructive critism I hope received along with a big thank you.