Read what other Viator.com travelers think about the Kuranda Scenic Railway, Skyrail, Great Barrier Reef Helicopter Tour and Cruise. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
Lovely day, the train wasn't running due to a rock slide but still enjoyed the experience.
The trip was very well organised. The cable car trip was amazing, and seeing the turtles in the barrier reef on the way to the boat from a helicopter was just awesome.
A perfect day apart from the cruise. We was very disappointed with the welcome and organisation of the crew. The cruise is defiantly not for people who don't want to snorkel.
The timetable for the train to arrive in Kuranda was out of date (itinerary said 10.15 but in fact was 10.35), we had just enough time to get a coffee and take few photos of the train station. Didnt get to the village before we had to get on the cable car. Helicopter trip was good except that the pilot was unable to communicate with us so we had no commentory on where we were or what was below. When we got to the boat it was very busy with lots of people tooing and froing. We were told to pick a table to sit at, given a safety talk and then told to get ready for snorkelling. It would have been nice to sit and relax for a while! It was very windy and the current was strong. We were herded together and it was not a great experience. The food was left on our table - big plateful of tired looking salad, coleslaw, potato salad etc with a dish containing some sort of meat and another with fish. The fish was tasty but the meat......... The day ended with a fast bumpy ride back to the harbour. One of the crew, Phil l think, entertained us with songs, jokes and guitar playing on the way back and he was very good. Trip overall ok, but could have been better. NEED TO GET THE TIMETABLE RIGHT FOR THE FIRST PART OF THE TRIP SO TRAVELLERS GET MORE THAN 20 MINUTES IN KURANDA.
Generally a fabulous and exciting day, but I do have two reasons why I would not do this one again. 1. Reading other reviews, I thought the only thing to do in Kuranda was shopping. Because the train ran 10 min late, and we had to find a bathroom in town, we ended up going directly from the train to skyrail. Once we saw what the other attractions were in Kuranda, we did the skyrail up and and back on a different day to do Rainforestation and shopping. Even then, they ran us through Rainforestation ASAP because the last Skyrail down was early afternoon. Suggest if you want to spend a relaxing time in Kuranda, that you rent a car and drive up so that you can be in charge of your own schedule.2. The other negative about this particular schedule: I traveled across the world to swim in the reef but was only in it for an hour. Another couple in our group did Kuranda one day and the reef the next. Looking back, we should have done that.
The itinerary was great but very tight. It wasn't busy and yet we felt somewhat rushed. Arriving to the boat by helicopter was great but our time on the boat for scuba diving was only 1.5 hours compared to people already there who had 3 hours which was very disappointing. People were very polite and friendly.
Bitterly disappointed that we were unable to visit Kuranda village at all, due to lack of time ! We were herded off the train. straight onto the cable cars.....but then waited 30 mins for our minibus. Better time management would have allowed us the time to spend at the village !!
Great Barrier Reef. Helicopter was a good experience, but the transfer boat was smelly and filthy. Too many people on the dive boat....consequently, not enough sting suits for everyone, even though the staff were aware that jelly fish were present. Lunch was very basic and disappointing.
The Helicopter Flight was the best part of the excursion. Excellent service. We really enjoyed the flight.
The other parts of the excursion were not so good. 1) We could not enjoy the coral reef view because the boat had not a glass-floor (as it was advertised by Viator).
2) There were too many people in the boat and it was a mess by the time we arrived!
3) We had one hour to snorkel (at 3pm the boat started to return to Cairns).
4) During the morning the excursion to Kuranda went ok (but we did not have enough time to walk around and we did not receive enough information by the travel agency). Would it be the same to buy directly to Kuranda Scenic Railroad.
A good option to do both rainforest and reef in one day. Unfortunately our driver was late and quite rude to be frank. Also there is no way you can do diving on this trip as there is simply not enough time - we hardly squeezed in 1,5 hours of snorkeling.
Karunda great. Helicopter great was not advised cruise was for experienced divers, spent 2 hrs sitting on boat, could have had lunch or trip on submersible but not both.
Definitely worth doing, however there was not enough communication with us as to the times for everything. When to meet to go to next part of tour. Rushed to meet from the Skyrail and had to wait for almost an hour in gift shop as no one told any of us when they would pick us up. We were us sort of milling around and starting to wonder if we were in the wrong place. Then had a problem with the boat, waited in closed helicopter in 90 heat for 45 minutes and the pilot did not tell us anything. When asked what the problem was he was rather short with us and still didn't explain.
Loved the Kuranda Rail and Skyrail. Would have liked more time in Kuranda. The helicopter was OK - pilot should have spent more time over reef. The lunch and Osprey experience were totally unacceptable.
We loved every thing apart from the boat at the end - there were people on it all day so when we boarded, the food was terrible - they served leftovers from the BBQ earlier. Not the luxury meal that we were expecting. It put a bit of a damper on the brilliant day we had.