Great group, They were waiting for us outside the terminal when we arrived and helped with our bags. They had a cold bottle of water waiting in the van. It was nice not to have to share a ride and we were at our hotel very quickly. When our trip was over they were on time for our pickup back to the airport.
We had a wonderful host and driver who made us very comfortable and got us safely and promptly to our hotel. They were friendly and offered great advice. The return trip was on yime and expeditious.
An excellent service, very punctual and staff very friendly and helpful. They gave us lots of good information about travelling.
Was totally pleased with your service the drivers were fantastic very polite and professional. Would recommend you to all our friends. Thank you.
Very professional and always on time. Go for it, and you will never have bad surprises.
David was on time and courteous. He is very professional and fun. It was a pleasure riding with him! The van was clean and modern and the a/c was working properly.
muy recomendado, te reciben con puntualidad
te dan alguna bebida, es MUY ECONOMICO y confiable
Friendly staff, comfortable vans and most importantly always on time.
When we finally escaped the airport after customs and being accosted by people selling us tours, etc., the driver was waiting outside with a sign with my name on it. We were promptly directed to our van where we ended up being the only passengers. The drivers and porters were very professional and courtesy. We were at our hotel in 20 minutes or so and already had many recommendations on places to see and tours to go on while in Cancun. At the end of our trip, it was easy to confirm our pickup the day before. We were picked up at 10:00 AM on the dot and only had to stop at one hotel on the way to the airport. I really believe having such a positive experience at the beginning of our trip really set the tone for our stay. We didn't want to leave! Thanks so much Viator!
Host and driver were on time and easy to spot....great service and professionalism. Trip could not have been better!
We were very happy we chose Viator Cancun airport round trip transfer. The cost was reasonable and it was well worth it. We didn't have to hassle with all of the taxis and other drivers trying to drive us. The instructions for meeting the driver at the airport were simple and complete and the driver was there waiting for us when we arrived. The round trip was easy also. We called to verify pick up the day before and they were there right on time. The drivers were very polite and helpful. Thank you!
Best way to get to and from the airport - we stayed on the hotel zone so it is quite far from the airport. Pick up at the airport was no trouble, and the shuttle was on time to pick us up. Clean vans and good drivers
I loved this service. Very well organized, and our driver David was extremely friendly and informative.
This turned out to be so convenient. As we arrived in Cancun, our driver was waiting with a sign with my name. He greeted us and we were off to the Mayan Palace within minutes. When they picked us up at 5:00 am for our return ride, they were there a few minutes early and delivered us right to the door of American Airlines. Confirmation was made easily and they called to reconfirm the night before our pick up.
It took us over an hour to clear customs. We followed instructions and walked outside the terminal.. Sure enough, a clearly marked driver, with a highly visible and legible sign, was waiting. He quickly and courteously took us to his air-conditioned van. He offered something to drink, and quickly carted us to our hotel. He was extremely courteous and profesional. Save yourself the hassle and expense of dealing with taxi at the airport. BOOK YOUR TRANSFER WITH VIATOR.COM
Best service in Cancun. Prompt, helpful and courteous. Driver's are the best.
Driver was there and ready he was professional and fun, really was a great experience
Great on time service. Professional and great drivers. I will never utilize taxi cars again!
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