Read what other Viator.com travelers think about the Cancun Airport Roundtrip Transfer. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
The round trip was excellent. On time and excellent customer service.
The trip was great, it met all our expectations. All the services we used were efficient, on time and no hassel.
Nice clean, on-time operation. Could use better organization upon arrival at airport. Being told to wait for over 25 minutes with no info is not good service. Let customers know you are trying to consolidate people instead of moving you from spot to spot when you have luggage in the heat. They seem to try hard but lack people skills. Excellent drivers, though.
Very convenient and organized! Best Day Travel picked us up from the ground transportation area at the airport and took us straight to our hotel on the Hotel Strip. That day, we scheduled our return trip and received a voucher from the Best Day rep at our hotel. They were prompt to pick us up for our return trip home. I will use them again!
BestDay employees were courteous. We were greeted immediately and on our way within minutes. Very professional.
Pick up at the airport was a bit confusing since I was looking for a Viator sign. However my confirmation paper clearly said to look for Best Day, so once I read that there was no problem. A 5 min wait for the paperwork and figuring which van was ours and we were on our way. There was a problem with the tranny and I thought we were going to have to find another way to get to our hotel. The driver turned the ignition off and then on again and the problem was fixed. He didn't seem worried, after all its Mexico, and his attitude kept the mood light.
Pick up at the hotel was perfect - on time within a minute. No need to call and confirm - they just showed up on time. Driver and car were perfect.
Exelant !!!! Will be back!!!love it!!! Recommend it!!! Can't wait to go back. Service great !!!
We were met right when we exited the airport, the driver was helpful and friendly. He gave us info about the area as we drove to the hotel district and his English was great. The return trip was just as positive of an experience: the driver was right on time, he was very efficient, helpful and drove in a safe manner. The communication we had from Best Day was great. They emailed us pertinent information about how to find them and how to avoid the pushy sales peopel in the airport lobby. They also had a employee based at our hotel (Royal Solaris) that was full of information and help. The prices were reasonable and the service excellent. We would highly recommend this company.