Read what other Viator.com travelers think about the Cancun Airport Roundtrip Transfer. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
Nice clean, on-time operation. Could use better organization upon arrival at airport. Being told to wait for over 25 minutes with no info is not good service. Let customers know you are trying to consolidate people instead of moving you from spot to spot when you have luggage in the heat. They seem to try hard but lack people skills. Excellent drivers, though.
Very convenient and organized! Best Day Travel picked us up from the ground transportation area at the airport and took us straight to our hotel on the Hotel Strip. That day, we scheduled our return trip and received a voucher from the Best Day rep at our hotel. They were prompt to pick us up for our return trip home. I will use them again!
BestDay employees were courteous. We were greeted immediately and on our way within minutes. Very professional.
Pick up at the airport was a bit confusing since I was looking for a Viator sign. However my confirmation paper clearly said to look for Best Day, so once I read that there was no problem. A 5 min wait for the paperwork and figuring which van was ours and we were on our way. There was a problem with the tranny and I thought we were going to have to find another way to get to our hotel. The driver turned the ignition off and then on again and the problem was fixed. He didn't seem worried, after all its Mexico, and his attitude kept the mood light.
Pick up at the hotel was perfect - on time within a minute. No need to call and confirm - they just showed up on time. Driver and car were perfect.
Exelant !!!! Will be back!!!love it!!! Recommend it!!! Can't wait to go back. Service great !!!
We were met right when we exited the airport, the driver was helpful and friendly. He gave us info about the area as we drove to the hotel district and his English was great. The return trip was just as positive of an experience: the driver was right on time, he was very efficient, helpful and drove in a safe manner. The communication we had from Best Day was great. They emailed us pertinent information about how to find them and how to avoid the pushy sales peopel in the airport lobby. They also had a employee based at our hotel (Royal Solaris) that was full of information and help. The prices were reasonable and the service excellent. We would highly recommend this company.
Excellent Service! Super on time and their attitude is very good! Highly recommended!
My name did not appear on anyone's sign, however, when I finally got to the kiosk they did have my name on the list and I did confirm my round trip reservation. They were prompt on the pickup time and the driver's were great!!
Excellent service! On time and very friendly. Well worth the cost.
Second time back secont time we choose Best days. They are great choise because they will arrange your transportation, they are clean and very friendly. Even if there is a lots FUN in the van. this is a good deal and is cheaper than you take a cab.. Safer too.
For other packages too i would recomend them also, very good discounts
BD Travel was excellent. The driver was very friendly and professional. More importantly, they were on time for arrival n departure. Would highly recommend using them again.
Best Day transport - Friendly drivers, spoke good English, helpful. Over effusive with information exchange. Will use services, if available, in other places.
Service was professional and on time, both drivers were courteous and friendly.
The service I received at the airport and the hotel by Best Day Travel was the best!!! I will use again when in Cancun, Mexico.
Best days is great because they will arrange your pick up departure on the day that you arrive.. Even if there is a lot in the van (because it is a shared transport) we still got to our flight on time.. this is a good deal and is cheaper than you take a cab.. Safer too
Easy to find at the airport, friendly and comfortable. No problems. Thanks
Very friendly and efficient no hassle service. Would definitely recommend it.
As our first time in Cancun and on our honeymoon we wanted to make sure that the ride to and from the airport was as painless as possible. Best day is awesome! They were their waiting when we landed and picked us up on time for departure. Will definately book with them when I return.
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