The airport was crazy!!!! Seemed overwhelmed by the number of tourists all arriving at once. It was great to have our shuttle people there to meet us. We did have to wait quite a long time to go to our hotel, and the driver needed to ask directions twice on the way, but we made it. Our hotel was a very special little one in such a cool neighborhood Down Town. Not on the strip!! For our return they were right on time, and delivered us just like we wanted. It was very nice to have it all pre-arranged and prepaid!!! Thanks!!
We arrived at the Cancun Airport and went to the designated area to check in for our transportation . However the representative could not find our reservations and we were sidelined for about ten minutes until the matter was resolved. Then, to our pleasant surprise, we were taken in a van by ourselves directly to our hotel! That was really nice. The transportation company, Best Day Tours, had an office in our hotel, the Hyatt Zilara and we were able to check in there for our departure trip back tot he airport. The return van actually arrived ten minutes early, picked us up, made three more stops to pick up other passengers and delivered us to the airport. The vans were clean, the drivers smartly dressed in their Best Day uniforms and drove well. We definitely recommend this company and will use them the next time we visit Cancun. Also, this company offers various tours in and around Cancun!
The transport company was ready upon my late evening arrival into Cancun. They were dependable also on my departure. One of the most important aspects of my vacation is to have transportation on arrival and departure in a different country. I am very happy with the service provided.
The roundtrip transfer was excellent. They were there when they said they would be, the drivers were friendly and knowledgeable.
Excellent. The bus was easy to find at stand 60 at the airport and there was only a minimal wait before departure to my hotel. The bus was cool and comfortable. The return was also excellent with the pick up right on time. The drivers in both directions could not have been more helpful.
The folks at Best Day travel did a great job with this round-trip transportation. Their kiosk is located at the very end of the walkway, so keep that in mind... but the staff did a great job honoring their commitment, and picking us up right on time.
friendly, helpful and exactly where you said you'd be, exactly when you said you'd be there. Excellent!
If visiting cancun I recommend this service. As soon as you arrive they are waiting for you outside the airport (they all have a uniform) and ready to take you to your hotel. And they will confirm your pick up with you on the day of your departure. No worries and no extra charges. Its just better and easy.
Each way to airport and our hotel at Royal Caribbean Resorts. They are excellent to pick us up and drop us off. The Best Buy driver is very good job. Thank you!!
Two very pleasant drivers. Pick up driver was right on time. Great experience.
very professional staff, on time, and very helpful - staff was even helpful with information that didn't relate to the airport transfers - bottom line the company was very professional and dedicated to having our trip be an enjoyable one - would highly recommend
I booked this service on 31MAY14 @ Cancun. Excellent service, good customer service and I will use it again.
love cancun been for last 7 years its got everything miss it already
Great price for round trip for two. They were first class, did what they said they would do and I recommend them.
Best Day travel is the “BEST”. On time, friendly, and well organized. Best Day is easily recognizable from the gauntlet of other bus services when you arrive at the Cancun airport. Highly recommend!
exactly as promised - followed excellent directions, located BD at the airport and was promptly transported to the hotel - for the return, received instructions followed by a call, then met the representative at the hotel desk for the return desk - return to airport was on time - all staff was professionally attired, very good vehicles, great experience - will repeat
Very helpful staff, quick service. Even taught us some Spanish along the way.
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