Read what other Viator.com travelers think about the Cancun Submarine and Optional Snorkeling Tour. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
We spent excellent time, thank you! But, please, inform the clients that they should reconfirm departure time not 48 or 24 hours before, but much earlier. Otherwise the operation company Aqua World is likely to charge additional +7,50 USR per person.
We had the most enjoyble time. The young lady that naratted the trip was great to point out things that she saw so we could find them on either side of the sub. The sub was confertable as it could be and there were some older people than us. ( We are early sisties-they were in seventies)
WE also did the snorkeling trip , and it was great . There were trained swimmers with us all the time. My wife was afraid at first , but after a few minutes she was very confertable , then I could not get her out of the water.
Very good time
Beautiful view of the coral reefs, stingrays, flourescent fish!
Beautiful water to snorkel in!
The boat, submarine, and snorkeling were great, but the last ten minutes of each involved the crew begging for tips incredibly hard. Our reservation indicated that lunch was included, but we were told that's not available in Cancun. I would do this trip again, but I would bring small bills for tips.
Great organization and staff. I was a bit disappointed as I thought there would be more color distinction in the corals themselves being that it is the 2nd largest reef in the world. Volume could be turned down on the system used by the Guide and the tips boxes held by staff while exiting both on the submersible and transportation boat are a bit offensive. Glad I did the excursion though.
Local provider and the whole service were fine.
I guess we had bad luck - water was rather muddy and hardly transparent.
Some fish were seen and some corals but everything was greyish.
I would recommend to travelers to use their time to enjoy the beaches/pools
and spend their money on cocktails.
Difficult at best. Extra fee added when we got there that we were not told about. Boat ride to sub perfect could not ask for better. On sub guide spoke 90 % spanish and threw a few comments in english to the rest of us. Reef was a dieing reef little to no color. So all in all we 4 thought it was a waste of money.