Read what other Viator.com travelers think about the Cancun Underwater Museum. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
Great experience! On time. Courteous. Plenty of time to see all of the figures. Enjoyed seeing sting rays and various fish. Boat was clean and sturdy ! Would highly recommend
The guide and boat captain were great. They did an outstanding job and the trip was outstanding. The seas were a little rough but the guide did everything he could to ensure we had a great time and saw the museum and some coral reefs in the area. I would do this again if the opportunity presented itself. Highly recommended.
Having never snorkelled in my life - I was a bit apprehensive - no need. The level of patience was phenomenal. The boat ride was exhilarating. Information about the museum would have been great. The museum itself was breathtaking and you get to see a bit of the coral reef as well.
Word of warning: check the cost of travel for the distance between your hotel and the port.
Best snorkeling I had done Unbelievable clear water and so many fish and the museum was very interesting. Tour guides were Great!!
The guides were very attentive, making sure we all had water during the trip there and back. They also gave a great tour of the museum and were able and willing to answer any questions we had.
The water was very choppy/wavy when we went out to snorkel that day, but the boat crew made it feel very safe and they were very professional/fun overall. Although we only saw a very small part of the museum, the fun, exciting and dizzying boat ride back made it worth the trip!
Something different and fun, we saw fish, natural coral and formations, as well as the statues. It was only us and one other family so it was a very personal tour, the boat met us at the last statue so we did not have to swim too far at the end. I would recommend as a quick excursion that does not take your entire day or leave you exhausted.
The speed boat ride out to the museum was really fun and more like an amusement park ride than a quiet boat ride. The water was rougher than I expected but the guide was excellent at keeping us safe and all together. I really appreciated that he clearly pointed out each installation on the tour so we were sure to see it. I recommend this for anyone who enjoys snorkeling and is looking to do something a little different.
The underwater museum is a nice activity, and definitely not for the whole family as the swimming can get tiring with the ocean current and if inexperienced. Also it is far from the Aquaworld so plan on spending about 30-45 min ride to arrive to the location. Maybe a nice addition would be to take to Isla Mujeres or allow for a drop off since you are next to the island. Overall a good swim with nice view of ocean life and art
I really enjoyed the staff on the boat. However, I never did actually SEE the statue exhibit!! I only saw one "person" statue......and one car statue. And, that was all. I WAS with the rest of them and was within 10 feet of the leader. At the time, I thought we would be boarding the boat and going to another place to view the museum. So, I was VERY surprised to find out that I'd missed the museum. Please urge the staff to better direct the people when in the water, as I don't think I was the only one who missed it.
Disappointing, you only get to see 2 parts of the museum, I was expecting to see a LOT more than this. It is not what was advertised. The speedboat ride was fun but overall I was very disappointed in this
First we stopped at another location to look at fish. We were probably there 30 mins - most of that time we were waiting for everyone to get off the boat. And about 3 other boats came at the same time and dropped off people in the same spot. Most of the time we spent trying to figure out which group was ours because every boat had a group leader saying "over here! over here!". We spent maybe 10 mins in the water when we got to the museum and had to hold on to a rope the whole time. The statues are pretty far away from the water and so it's hard to see much detail. It just looked like a whole bunch of statues that looked like people dumped together in one spot - at least that's all we got to see. I thought there would be much more and more spread out and closer so we could take better pictures. In all, the actual boat ride was probably the best part of the excursion.
I was quite disappointed with this - I expected to see more of the museum but the one thing you do see is very good. The snorkelling was good and the speedboat ride was excellent fun.