Read what other Viator.com travelers think about the Chichen Itza: Light and Sound. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
It was very nice. The only downfall was we didn't get back to our hotel until 1 a.m. so when booking make sure you have nothing planned for next day! At the buffet, we did have to pay for sodas even though the voucher said it was included.
Jeg gir dette full pott, da serverdigheten Chichen Itza veier opp for alt annet. Turen var litt lang, men verd det. Besøkte en "mayan village" på veien dit, men det var ikke annet enn en stor souvernirbutikk. Med dyre souvernirer du får til halve prisen inne på ruinområdet (der er det tusenvis av selgere). Dette stoppet på en halvtime kunne de droppet. Vi stoppet også ved en cenote. Vi badet ikke, og den var ikke så imponerende som mange av de andre cenotene vi så på ferien. Dette kunne de også ha droppet. Ruinene var fantastiske og verd hele turen! Maten var grei nok, hadde 2 soft drinks inkludert, men rakk knappt nok en. Lyd og lys showet kunne vi vært foruten, men vi slapp ihvertfall å stå opp så tidlig, og vi fikk oppleve ettermiddagen ved ruinene når det tømmes for folk. Da var det enda flottere der. Denne 14 timers-turen kunne vært unnagjort på halve tiden om vi hadde droppet alle stoppene, og bare dratt direkte til ruinene. Eller vi kunne brukt tiden på ruinene, for der ble det litt knappt med tid. Buss-guiden/koordinatoren var flott, fortalte mye interessant om mayaene, (men får nok provisjon av den butikken vi stoppet ved, han reklamerte veldig for dem, men det tålte vi å høre på), guiden ved ruinene var sikkert flink, men gruppen vår ble slått sammen med annen/andre grupper, vi var for mange, så vi hørte ikke en brøkdel av hva han sa. Så: Selv om det var noen "men" på turen gir jeg denne turen full pott!! PS: Ta med niste! Ett måltid på 14 timer er ikke nok.
Great! Great! Great! We had Victor as our guide and he was great! He was very knowledgable and answered all of our questions. The bus ride was comfortable, the time we had in the park was good (as well as the tour) and the food was good. The best part was Victor taking time after Lunch to give us more mayan history and culture info. Tip: Bring bug spray/sunblock, rent the english audio head phones for the light show so you can follow the story, and pack a good snack (lunch might not be until 5 pm).
We were very happy with the whole trip. The tour guide was very informative and knew the history of the the Mayans. If you do it, you should get the headphones because the light show is in Spanish and the headphones translate so you know what is said. The dinner was very good.
Our guide was extremely helpful. Everything was explained to us in detail. It was a great day thanks to him.
One of the few tours where we got more than we bargained for! Very pleasant day, the guide did a good job, and dinner was very good. Professional in all aspects.
Our guide was very informative. Enjoyed the full day excursion. The light show did not have enough chairs for all of the people, so we stood the entire 45 minutes. The translator devices were not guaranteed to work, so we did not rent them. Having an English version of the history would have enhanced the program, we just listened to the Spanish version on the speakers, which we didn't understand. The light show was interesting, but we could have had it shortened as we didn't understand the narrative. Dinner was good.
Great tour especially with our amazing tour guide! He made it feel like a science class field trip with his very helpful and informative explanation and demonstrations (while holding his binders full of pictures!). The included buffet in the evening was also very nice that came with an unexpected mini performance/show by the locals. However, the evening show at Chichen was a little too long (hence the 4 stars) or maybe we were just a little tired by then...
Had a brilliant time at Chichen Itza. We ended up in a mini bus with just 14 people, so really personal. Guide was extremely knowledgeable and very enthusiastic. However, I would not bother with the light and sound show unless you are a really enthusiastic historian. Also, food not great.
Great full day trip from Cancun. Very interesting to see one of the modern day seven wonders of the world. The Light and Sound show was not worth it. There is forty five minutes of history that you will already hear on the tour. The audio rentals don't typically work during the show. The lights are interesting for about the first five minutes. The big advantage of this tour is that it leaves later in the morning. That was definitely worth it to us. One note, you can't walk on the ruins anymore.
I think the shopping site (guide's choice) before reaching the tour site (Chichen Itza) was a waste of time because it limited time at Chichen Itza. My husband and i did not get to explore the place and take pictures. The light show at night was a bit boring, the headset needed to be paid for (even though it was supposed to a English tour) and was not working well.
Daytime tour was interesting. The tour guide we had when we reached Chichen Itza was very knowledgeable and interesting. The nighttime show was boring.
The trip was long but our narrator/guide was very good, knowledgeable and kept us entertained. It rained halfway towards end of guided tour inside and we did not get to see the light and sound feature of the trip. Our driver was very good and safely got us back to our hotel in the pouring rain.
Chichen Itza is excellent, but the light and sound tour was not very good. The tour opperator was not well organised, with no English sound units prepaired, all other tour companies did.
Very good trip, I wouldn't stay for the evening show it was not worth seeing
The tour guide mostly explained everything in Spanish. Our selected tour language was English. We resented the aggressive sale solicitation at a Mayan village souvenir shop the bus stopped in. Everyone was forced to attend a presentation and was followed around by sales people, pressuring one to buy. The light show lacked quality. The tour stated that we would have time to explore the Chichen Itza area on our own. No time was allowed for that. The buffet, outside the Chichen Itza, was very uncomfortable. Everyone had to sit around the same table. It lacked food choices. I would rate this tour below average and had we know what to expect, we would not have done it.
This was the second time I'd taken this tour after I lost my photos first time round. Very disappointing. The tour includes a visit to a cenote, but last year the tour went to an impressive wide open cenote only 5 minutes drive from the pyramids. This time it went to a very interior newly opened cenote more than an hour away (where we were unsurprisingly the only people there). What hadn't changed about the tour was the driver spending 30 minutes talking up a "local" craft work shop only for us to stop there for half an hour to look at heavily overpriced mass produced trinkets which are also sold later in the day at the pyramid (by hundreds of street sellers) for a fraction of the price. The pyramid remains very impressive and is definitely worth seeing, but be aware that the daylight opening time end at 16:30 so if you want to see the two cenotes on site, the other pyramids and the observatory, you will have to walk away from the heavily drawn-out guided tour and explore for yourself. I left the tour at 16:00 and just about saw everything, but in retrospect I should have left at 15:30. The light show is OK but repetitive. If you don’t speak Spanish you need headphones, and there are no actors or dancers. The buffet meal was disappointingly poor and the cost of the drinks cancelled out any notion of it being free. Still worth it to see the pyramid though.