Read what other Viator.com travelers think about the Chichen Itza Small-Group Tour with Private Entrance. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
It was a wonderful journey in time back to the Mayan civilization. Our guide was extremely knowledgeable and that added to the memorable experience. Our group was small so you couldn't miss anything he had to say. This trip to one of the seven wonders of the world is worth the time it takes to get there.
I booked this tour prior to arriving in Cancun because of all the great reviews listed about Viator and also about what was in store, was exciting, because my Husband had never been. I had, actually was able to walk up all the way to the top back in the day. It was closed in 2007 according to our Guide, but I remember it. The pick up at the hotel was seamless and true to review the ride was quite comfortable, the tempature in the van was really nice too.We made a few stops along the way (what I found Strange) but propbably not so strange, we stopped and met other vehicles on the side of the roads to pick more people up,once we were at full capacity,which was about 18 of us or so we were on our way to Mayaland. We arrived on time, our Guide was already with us on the bus. The guide was super knowledgeable and carried around photos and other things he passed around to us for us to learn about the culture. He was very proud of his heritage and it showed through his love for the tour and what he was sharing with us. It is true to take extra money to buy if you want to buy souvenirs from the people trying to sell you everything as you are trying to make your way to the site. You will be asked to buy over and over, our guide was great in telling us what to look for in authentic pieces. After the tour of the site which was awesome. We returned to the hotel area for lunch.You will have to buy a Three Dollar (US) Soda if you want a drink. You will have to do this or you will not be allowed to drink anything! You are not allowed to take any waterbottles or any drink with you- I felt this was odd and over the top! Food was good, authentic but nothing I felt was amazing. All in All a Great Tour! You won't regret the experience. Try to visit the Chocolate museum they have free samples and we bought two bars to take home. Highly Reccomend Viator will use again on my next vacations.
Excellent tour. Meet all our expectations.
Mayaland facilities are really beautiful, the guide was always ready to answer any question. The transportation was comfortable (I am 6'-3"), and Chichen Itza is a magical place.
In few words: We love it!
One of the best tours ever - Our guide He is extremely well-informed on the history, archeology, and ecology , and runs a beautifully organized, well-planned tour. We spent almost three hours in Chichen Itza and saw everything. For a museum history archeology buff or anyone. car is comfortable and after tour we enjoyed MAYALAND.swimming pool and lunch....
Honestly, this was wonderful. I am glad I got the small group, my girlfriend and I had a good time. It was so hot, they gave us umbrellas and water when we got there. Food was good for lunch. Our tour guide Miguel was really informative. I didn't expect it to be such a pleasant time. We left at 8 from our hotel where they picked us up from and dropped us off by 630. I highly recommend this tour. The company they used when we booked via viator was grayline and we will use them again. Make sure to bring lots of sunscreen and wear light clothes. The views were beautiful and one of a kind. Very enriching with history.
Viator does it again. They have affiliated with a local, top notch tour company. Our experience was outstanding. We were picked up at our hotel in a comfortable Mercedes passenger van. There was a driver and english speaking tour guide. The guide (Miguel) was very knowledgeable and there was no question he could not answer. During the 2 hour ride to Chichen Itza, we took some side roads to see current Mayan villages. Yes, there are those direct decendants of the Mayan's who live in straw huts with no electricity and no bathrooms. We arrived at Mayaland Hotel, (a resort adjacent to the ruins) took a quick break then headed in from a private entrance away from all the other tour groups. The inside tour was 2 hours and Miguel shared stories about the Mayan life, culture and how the pyramids and other structures were built. After the tour, we headed back to the hotel enjoyed a lunch buffet with choices of BBQ chicken, hamburgers, salads, Mayan and Mexican foods. We had an additional 1 1/2 hrs after lunch to relax at the hotel or return to the ruins for additional look and photos. Back to van and Miguel offered cold cervezas to cool down on the ride back to the hotel. This is a 11 hour tour (hotel to location and back to hotel). Chichen Itza is in the jungle and it's hot. The tour includes water but you will need more. Bring your own as the vendors scalp you for your dollars. We spoke to others at our hotel who went to Chichen Itza with another tour company Those were worthless compared to the the royal treatment we had thru Viator. You may save a little money going elsewhere.. but the experience will not be the same. Side Note: We used Viator for our France Trip last year. Same level of quality. Purchased Eiffel Tower tickets thru Viator.. walked past the long lines at the tower to get in..and saved money by buying before the trip.
prompt pick up. friendly driver. excellent connections for fast site entry and ample time to view the site. not enough "shopping" time for local artisan area but good enough.
Had a really great experience on this tour. Was picked up on time at the hotel, had a small group (we were under 10), had a great driver and a nice vehicle. The guide on site was very informative, the tour was comprehensive, and the lunch was very convenient. It was a nice amount of time to spend at the site. All in all, money very well spent and I would definitely recommend and use Viator other places.
Some confusion over paying the entrance fee once we got there, so make sure to have your voucher with you to prove that you already paid it. Transportation was great! Tour guide was amazing and spoke English very well.
It was absolutely fabulous! Mayaland Hotel is a great experience too. Pick-up was right on time and trip very pleasant. Could not ask for more. Thank you!
Very nice tour. Great lunch buffet. Driver Javier and Tour Guide Jaimie were very informative. Could have used another hour of free time before leaving.
Our tour guide was exceptionally knowledgeable. Skipping the main gate and entering though the resort's private entrance was worth the extra money. The buffet lunch was excellent, great variety, friendly staff. The only downside was we didn't have enough time by ourselves in the park.
This small group tour of Chichen Itza was great! The guide was very knowledgeable and helpful. He knew all about history, archeology and astronomy. He had worked with National Geographic in the past when they were filming cenotes. The hotel was lovely and the lunch was very well done. A very memorable day.