Read what other Viator.com travelers think about the One-Way or Round-Trip Ferry between Cancun and Isla Mujeres. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
Islas Mujeres is too commercialized for my preferences. Ferry trip was fine.
The ferry ride was great however a shuttle service should be included from hotel to Puerta Juarez due to it being away from everything else. Not an easy transportation arrangement. After being frustrated with not being able to ride bus there and time wasted we finally took a taxi.
Not cool! Overpaid by 15 USD per person. Paid 23.98 roundtrip per person. When we went to exchange our vouchers for tickets, the price listed on the actual tickets was 146 pesos8.71 USD. I suggest you buy your tickets at Puerto Juarez. No need to worry about them running out as they have multiple boats every half hour.
We did not get the trip we purchased. Your offices were closed by the time 9:30 we arrived at Puerto Juarez. We ended up having to purchase tickets with another company. I was not pleased at you stranding us.