Read what other Viator.com travelers think about the Private Cancun Roundtrip Airport Transfer. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
Easy to locate, friendly, easy to understand. Great service!
Amazing Service! Highly Recommended. I just got back from my honeymoon in Cancun and I have to say this service made getting to and from my resort from the airport was a breeze. When we arrived, just as the website states, there were lots of people trying to sway us to get a taxi, but we just kept on walking and eventually found our ride. Note: If you don't see the folks in the uniform described in the instructions, look for someone with a USA Transfers shirt. When we got in the van, we got on the phone with a representative welcoming us to Cancun, and confirming our departure date and time. They picked us up at the time stated, and got us back to the airport in time to catch our flight. What a great experience!
Wonderful service! Friendly drivers! Making getting to and leaving Cancun a breeze.
I would give them 4 stars but the only thing i didn't like was the driver wanted me to pay double. Good thing I had a working phone that could call international and had the paper reservation. Once we talked to the company the driver understood that I had pre-paid. One note if you have people from 2 or more diff flight understand that the time through customs is different at every terminal. Make sure the company know this.
When you exit the baggage claim...beware of timeshare sales people who lure you acting like your transfer company! Once we figured that out, we walked out the front door, and USA Transfers was clearly visible and easy to find. In less than ten minutes, we were on our way! Nice private van and professional driver. It's a very short trip, so the cost per person is very high, but worth it.
Well it was great on the way to our hotel but apparently we became a shared ride at the end which we weren't happy about having to stop at other hotels to collect passengers when we were running slightly behind schedule. Other than that staff exceptionally friendly and helpful and would most def use this service again if I was assured it was private as per my booking. Cheers. Neanie
well organised got a flat tyre on the return journey and this was dealt with quickly and professionally I suppose that is the best test when something goes off plan and this was taken care of
When we arrived in Cancun airport we were not on the local tour company's list and so we had to wait quite some time for a car to arrive. Not very well organized.
The person who approached us, let us wait for a while for no reason at all. We paid for private transfer and we were wondering why we have to wait for others? And then after 20 minutes of waiting and chasing the contact person of how long we still have to wait for others when it was supposed to be us only in the transfer, he immediately went to the driver and talked to that driver in his language and then finally got us our transfered to the hotel. We waited 20-25 minutes, and is that what you consider a private transfer? I will never get this company for private cancun roundtrip airport transfer.
They didnt use a mini bus. They use a big bus with a big group.
This was totally unsatisfactory.
Our flight was on time, we cleared customs and there was no pickup, I had to ring to find a representative, had them chase the driver who arrived about 15minutes later. NOT what I paid for. The return trip had better be better!!