Read what other Viator.com travelers think about the Swim with Whale Sharks in Cancun: Small-Group Snorkeling Tour. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
United States of America
On time pick up at our hotel. 10 people on our boat. Great information about whale sharks en route. We got to go in 3 times. Saw about 15-20 whale sharks. Good to know: you must wear either the life jacket provided OR rent a wetsuit from them at the dock for 15 cash only. Well worth the money for this bucket list must do!
Incredible experince. The tour guide Carlos was exceptional. We will definetely refer your tour to friends and family. Thank you
The experience of a lifetime, swimming right by the side of absolutely gorgeous creatures Very well organized tour, professional and courteous staff, very attentive to customer safety, comfort, and overall satisfaction. 3 thumbs up!
Once in a lifetime experience. The guide, captain, and hand were all excellent and accomodating. Lunch was very good and they were able to accommodate my Shrimp allergy. I would highly recommend this tour.
I highly recommend this trip. I unfortunately got sick on the boat and forgot my Dramamine. They do encourage everyone to bring this if you get motion sickness. Chris was attentive and very caring to all of us on the boat. the entire staff was caring and friendly. would definitely go again.
This was an incredible experience! Alex, the tour guide was great, he swam along with us and guided us to very close to the whale sharks. I highly recommend this tour.
This was incredible. Our guide Alex, was absolutely the best. He was friendly, knowledgable, and was speaking 3 different languages for all the people in our group. we were impressed. It turned out to be the perfect day.
We were able to find a shark fairly quickly, we heard it can take a while sometimes and our captain and guide let us make a couple rounds so we all got to jump in and swim along side it more than once. It was definitely different than i expected, but it was still tons of fun.
They fed us lunch and let us snorkel a while before taking us back, and it was fanstastic.
Alex is what made this so great, but the whole experience was so much fun.
This was an incredible!! The bus was air conditioned, comfortable. Our guide Karen and the drivers were so friendly. The ceviche/sandwiches by the beach at the end were delicious. Would definitely try this again! Warning - bring motion sickness pills even if you've never experienced any before.
This was an unbelievable experience, better than I could ever express in words! I highly recommend purchasing a good, underwater camera. This is the only thing I regret about this experience - not having photos and video of our own to look back with. The tour guide did record the entire trip, but I did not want to spend $80 on a video with seven other people in it. Also - The lunch was great, wading in beautiful clear water while eating. We even came across wild dolphins and sea turtles!
Diving with these creatures is truly amazing. Our guide was terrific, very informative. Plus it's always a joy to go with someone who really loves what he does and he loves the animal. Take your Dramamine, wear a wet suit... have fun!
This was a once in a lifetime experience. We were lucky that the weather was fantastic. The boat ride to the whale sharks can be a little rough but we knew in advance and took motion sickness pills and we were both fine. I would highly recommend bringing them. A couple of people on the boat were ill.
A light breakfast is provided on the dock before you leave and you also get a chance to use the restrooms.
The whale shark experience was magic. Ecocolors seems to arrive before most of the other tourist boats arrive (booked through Viator with hotel pick up and our pick up was 6.30am) so you get in the water before the crowds arrive. You could see the sharks from the boat as soon as we arrived and as soon as we got in the water we were right there with them. They are amazing creatures. Snorkel and fins provided. My partner rented the wetsuit for $12USD and didn't have to wear the life vest, otherwise you do. I didn't find the vest to be that much of an issue.
We were in the water for over half an hour with these incredible creatures. We were lucky enough to have a GoPro and get some amazing shots. The tour guide does take video with the GoPro and you can buy a copy when you get back for $80USD. Yes, lunch is on the boat (not the island) near Isla Mujeres and you can take a swim in the calm waters before heading back. Our transfer had us back at the hotel by 12.30pm.
What I really liked about Ecocolors that they gave you a bit of information about the sharks first and if you deliberately try to touch them, you'll be removed. They seemed to respect these majestic creatures. We travelled from Australia just to do this tour and my expectations were exceeded. It's up there with the best $170AUD I've ever spent. Highly recommended!!
the guides were amazing, and the Whale Sharks are massive!
we saw so many on the day and were very lucky !
would def recommend
Fantastic day and good value. Will remember this for a long time.
Very exciting! Everything went smoothly, from pickup at hotel, to organization into various boats. My 14 year old son loved it.
Great trip, great staff especially Juan Carlos. Saw heaps of whale sharks. All in all a great day.
This tour far exceeded our expectations. From the hotel pickup to the hotel drop off. Once in a lifetime experience. We saw about 40 whale sharks and were able to snorkle with them as many times as we wanted.
This was an amazing experience. You get to do as many snorkel trips as you would like. You have to do more than one, the first one you really don't know what you are doing and end up with a view of the tail. It was amazing to swim alongside and above these huge fish!
There is no way of describing an experience like this except to say everyone should do it at least once in their lifetimes.
Snorkeling with the Whale Sharks was amazing. The ride out to the sharks was pretty rough with some members getting sea sick. I would of liked to have had more time in the water with the whale sharks. We had two quick snorkels before the area was swamped with other boats and snorkelers. I would suggest the boat leaving earlier to avoid crowds.