Read what other Viator.com travelers think about the Tulum and Xel-Ha All Inclusive Day Trip from Cancun. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
My daughters and I thoroughly enjoyed every aspect of this trip. The pick up was punctual as was the drop off (as advertised), the tour guides were very informative and spoke English very well. The sites were amazing and the weather was fantastic.
Simply awesome trip!! Xel-ha has a lot of activities for those seeking it and also relaxation spots for those who just want to chill out. It was an amazing experience. Would definitely recommend it to anyone going to Cancun.
Had a great time in Xel-Ha and Tulum. They are so beautiful and you get all the food, drinks, and snorkeling you could want in Xel-Ha. We saw some amazing aquatic life. Tulum is also so amazing with the backdrop of the ocean. Our guide was very friendly and informative. Very comfortable transportation too and everything was just as promised and on time. Would highly recommend this tour!
Would have been a phenomenal trip if we had not had torrential rains on and off all day. Would highly recommend, but watch weather report and book for a sunny day.
This trip was amazing to say the least. Don't know if we hit this on a good day, but me and my boyfriend were the only people on the tour bus, which sat about 12 people, for most of the drive. We were picked up at our hotel in Cancun and were alone on the bus until we had to pick up another couple and a family of four in Playa Del Carmen. I was glad that we did that because it wasn't much of a detour and we got to see Playa Del Carmen a little and quickly decided that, Playa Del Carmen would be our next vacation trip. We went to Tulum first, and were there about an hour and a half, which was plenty. So beautiful to see. Some friends of ours were also in Cancun and went to Chitchen Itza and were a little dissapionted with it, they did go through another tour site for this trip, so we felt pretty good with our decision to see Tulum and we were right on, because it was beautiful. We then went to Xel-Ha, which the pronunciation sounds like Chel-Ha, and that was about 10 minutes away from Tulum. We spent 5 hours there which was perfect. The buffet lunch at Xel-Ha was so good, with all you can drink beverages and pour your own beer spouts. The price for this trip was really good. At Xel-Ha there are four restaurants you can chooose to eat from and you can eat all you want. The food was superb. Your snorkel gear is included, the area to snorkel is huge. You can use inner tubes to float around on, there are lockers at your disposal and out door showers to rinse off at. The staff was so friendly too!
This trip was fantastic and amazing. I would highly recommend this.
Although way overpriced, I would highly recommend this trip which included the best of both worlds. It included Mayan ruins in the beautiful setting of Tulum and as well as the typical Cancun stuff such as snorkeling, the beach, and tubing Xel-Ha. The tour guides were also really good on this trip!
It was very easy to book and confirm. We had a great extremely knowledgeable guide. The only drawback was that we were the first to be picked up and then we were early to another resort and had to wait like 45 mins. I would have preferred a better time calculation so I could have slept in a little longer.
Our tour guide was very informative, we learned a lot about the history of the Mayans and Tulum. Time was short so was a very quick tour, would have liked to have had more time. Xel-Ha was nice, had great snorkling, would do again.
Would do it again from accommodation closer than Cancun.
Tulum and Xel-ha was the highlight of our trip! Our tour guide was awesome, he knew so much!!
The time at Tulum was plenty. Part of the tour was guided and then it was nice to have time to walk around on our own and take pictures. We loved Xel-Ha! It was so fun and there was plenty to do and eat. By the time we got there we were starving, so all you can eat was great. The only down-fall was the pick-up. Instead of being picked up and traveling straight to the destination, we were taken to a plaza and disbursed into groups. That was a waste of time.
The trip was excellent. Our guide for Tulum was informative, interesting, and funny. We would have liked more guidance about how to manage our way through Xel-Ha, especially with small children. It is a large park, and somewhat confusing to get through when it's hot and crowded.
we were picked up from our hotel, and taken to a staging area in downtown Cancun, where are documents were checked and we were divided into groups according to tour destination. After waiting about 15 more minutes as other pickup vans arrived, we finally departed, ironically going back past our hotel on the way to the highway. We could have been picked up nearly 45 minutes later with a different system, but who knows if their logistics deem their system a better way to do it???
We finally arrived at Tulum.....it is much more popular than when I was there years ago.....people everywhere, much less access to the buildings themselves. But the setting is amazing, right by the sea.
Xel-Ha is very nice and well organized. A bit confusing at first, but lots of maps and friendly employees are around to guide you. Changing areas are clean, lockers are large enough, the snorkel equipment was of good quality. The included food was wonderful...food from many parts of Mexico....and free drinks.
Nice to snorkel and see colorful fish, though the water may not be as clear as it used to be.
All in all, recommended!!