Read what other Viator.com travelers think about the Tulum and Xel-Ha All Inclusive Day Trip from Cancun. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
A good day out.
Time was lost trying to pick up other passengers from a hotel that had been moved to another hotel when at that hotel their was no sign of them.(Cancun bay tours not organised)
The time at Tulum was good but very busy with other tours competing for space.The time at Xel Ha was about 5 hours but I would recommend an all day trip to this park as it was exceptional and not to be missed.
The food was also way above what I expected,First class with good service.
After a day at Chichen Itza I would have preferred less time at Tulum on a hot day, as the tour details overalpped a bit. Xel-Ha was amazing. Excellent value for money. All-inclusive was well worth it.
Trip was very good. Some of the tour members did not go to Tulum and spent the whole time in Xel-Ha, which might have been a good decision. People who enjoy historical sites definitely should not miss Tulum but you may have to hurry up and cover every thing in haste and then return to Xel-Ha. It will be difficult to cover lot of events in Xel-Ha in the remaining hours.
Had a lovely time in Tulum ad Xel-ha. Our guidein Tulum was very informative ans spoke great English. Great choice of activities in Xel-Ha, though you have to pay more on top of your initial tour price. The buffet lunch at Xel-Ha was so great, lots of choice.
Our guide lacked enthusiasm for Tulum. We did this after Chichen Itza and were disappointed. In hindsight we should have done a whole day at Xel-Ha which was fabulous. All you can eat and dring all day and lots to do. This was the highlight.
Xel-Ha was my favourite! I had so much fun there!
There was not enough time to look around at Tulum. We did not have any free time at Tulum. It was beautiful, but I wish there were more time to look around.
This is a must for all ages. If you don't want the water, the all inclusive food and drink option is also fabulous.
Took a long time to get to Xel-Ha from Cancun, but it was worth it. Xel-Ha is beautiful and the river-tubing and "snuba" experience were some of the highlights of our Cancun vacation. Tulum is lovely and peaceful and our tour guide, Carlos, definitely enhanced our experience with his explanations of Mayan life there.
At Xel-ha, I highly recommend doing the Sea Trek. A water helmet is placed on you, and you walk on the floor of the lagoon (about 10 feet down). A scuba diver releases some bait, and soon you are face-to-face with fish and sting rays. It costs extra but is well worth the experience. The best time to go to Tulum is in the afternoon. The views of the Caribbean are great.The only snafu was that the agency was an hour late in picking me up. Even though I provided them with the right hotel info when I book through Viator and again when I confirmed that I needed the hotel pickup, the agency conducting the tour had the wrong hotel info (the dispatcher I called wasn't very helpful).
During my trip, we went to xel ha first and then tulum which - did not appreciate. I was told that we would go to tulum and that's what I was looking forward to. Our guide spoke way too much and it was unnecessary. Also, the tour should have been divided between english and spanish speakers and not put together for the whole tour.