Transfer came on time at 5am. Unfortunately, as I was waiting for the reception people (not aware that they go off work at 12am) to inform me at my service apartment, the driver could not contact me until I came down). NB: Concierge at another Cape Town hotel could reach me without mishap.
Antonia C USA
My only complaint with this service is that we had to call the day before to find out our pick-up time. It would be nice to know this information before the trip given that our flight time was not going to change to save us the worry of finding a phone booth and expense of calling. Otherwise the driver arrived promptly in a nice vehicle, gave us some baggage advice and ensured we had enough time to check-in at the airport.
RANYA R United Arab Emirates
On time pickup from hotel and nice & neat vehicle and pleasant driver.
Susan B United Kingdom
Had a problem with the time of collection as there was some confusion on the 24 hour clock! But the local operator did what they could to make amends and correct their error, and all was well in the end. Again a courteous driver with lots of information and good condition of vehicle. Would definitely recommend this.