Read what other Viator.com travelers think about the Stellenbosch Wine Tour from Cape Town. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
If you only have a short time in Cape Town, this trip is definitely a must. Informative guide, and the trip to see the cheetah a real unexpected surprise.
The guide was very knowledgeable, gave us plenty of time and answered all questions readily.
This was a nice tour & was a nice experience specially at the Anura winery where you can pet the cheetahs. The guide was good and was a nice drive away from the city of Cape Town.
This was only a half day tour. Unfortunately the tour rep. who escorted us spoilt the whole day. He was from another tour company and he had the most boring voice that did not stop all afternoon. He just droned on and on and quite honestly we really just wanted to take in the lovely scenery and not be plied with so much information from such a boring tour guide. He needs to take lessons from Elaine from Springbok Atlas! Anyway Stellenbosch wine tour was very good and the wine tasting and information from staff at the estate was good. Unfortunately we did not get much time to take in the village of Stellenbosch which would have been nice.
Didn't get to visit the town of Stellenbosch, which is what I really wanted to do. We only went to the wineries.
We were told to meet at the clock tower in Victoria and Albert waterfront. Having finished what we were doing and having nowhere else to go we went to the waterfront and were there an hour ahead of time. We watched for someone with a sign or a shirt/jacket with the Viator name on it. No one ever showed up. We called and were told that we were not where we were supposed to be and the driver had gone. After much discussion, they sent a new driver who did his very best to make our day special. He was quite knowledgeable but we were rushed through the winery because it was very late in the day by this time. We had a similar problem in Venice but thought we would give your company another try. Sorry, but I think we have given you your last chance.
Note from Viator: Thank you for leaving a review with Viator. We wanted to make sure we clarified a few points, so future travelers will have the best possible information. As Viator is a Tour Broker, we use multiple Tour Operators around the world to be able to supply the wealth and variety of tours that we have. You will mostly likely never see a guide or driver while in a destination who will be wearing a "Viator" shirt - they will likely have the name of the local Tour Operator.
We always provide the Tour Operator information to you on the voucher, and most of tours include directions for reconfirmation. (Depending on the Tour, there are rare instances where you do not need to reconfirm.) The reconfirmation process is to ensure that you get the exact time of pickup, and directions on how to find the Guide or Driver. This process also allows you to ask any questions you may have, or get good turn by turn directions if you should need them.
We're glad to hear the Tour Operator was able to be flexible and send you a new driver. For future tours, we would recommend that you always read the directions listed under the "Important" section of your voucher, to ensure that you have the best information concerning the Tour Operator.