Read what other Viator.com travelers think about the Shared Round-Trip Transfer: Puerto Plata International Airport. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
The operator, Robin, was great. He was waiting for us at the airport with our name on a card so it was very easy to find him. He also arranged two other tours for us which was great. Thanks!
I decided to book with Viator after reading the online reviews. I booked via phone from Canada. The service was excellent! The drivers were waiting for us as indicated, very punctual. I would definitely use Aviator again in the future travels.
When we got to the airport, we headed outside and their was a gentleman waiting with a sign that had our name on it. He was so friendly and nice. We got into our van and as we are driving along he is giving us tidbits on the area. We arrived at our resort within 15 minutes and he asked us if we could meet up with him the following morning. He gave us all the ins and outs of our resort. It was great!! Some of the facts he gave us really helped! Like getting your dinner reservations in early and keeping your towels or getting a towel card back. He also recommended us to try activities, we weren't into any this time around but definitely next time. Picking us up was just as smooth as the arrival. I would recommend this company to anyone!!! Great people and great service. Robin is great if you make it to Puerto Plata!
Excellent service, they were waiting at the airport with out names on a sign. They got us into a vehicle immediately and straight to our resort, no waiting around for ther people or flights to make a full vehicle. Extremely happy!
Very good and the driver are very nice and very good whith the time
The driver was so patient and considerate with us. The van was clean, aircon working very well, and we willl surely book with Viator again and again and again...in Puerto Plata or anywhere they have services...because my kids were happy with them!
We were delayed coming out of the airport because we got stuck in Immigration due to the Humanitarian boxes we had for Dove Missions Puerto Plata. We came out, and just asked the cab drivers who/ where the Viator Rep was, and as soon as the Rep got our voucher we were led to a big van and had that van just for my husband and myself...no extra charge for being late, and no frowning or mad looks from the driver or the Rep. That is what I would call very good service! Viator will be our transportation from now on anywhere in the world where they are found. THANKS!
No problems at all. Great on time service from the airport/resort.
It was great! Didn't have to worry about haggling prices with a cab. When exited airport there was a guy waiting holding a sign with my name. We asked if we could go to exchange our money and to the supermarket on out way to our hotel and they did it without any hassle. They were very helpful!
Will now be my go-to airport transportation service going forward. Great service, great value, friendly drivers and punctual.
Five star service! Rep, Carmelo (I think), the guy with the clipboard and the sign, gave outstanding customer service. He was kind, considerate, professional and very helpful. Whatever questions we asked Carmelo answered. Also, Carmelo gave us extra info we needed, but didn't know we needed.
The drivers were courteous and on time. We felt safe and well taken care of. Your service exceeded our expectations. Thanks much!
The trip was a breeze. We had the best driver. On the way back we had a guy and his son wilbert. We had a good time chatting w. them. Can't wait for our next trip. Will be using this same car service, hopefully getting the same drivers
The transportation was punctual and very friendly. The only thing was a hour or so was set up the next day to discuss excursions - I was told I had to meet with a specific individual at the resort to verify transport back to the airport - but it was mostly for the excursions that were being offered. However - it was frustrating at the time it was something you want to listen to - there are people offering these services everywhere and the transport people were safe and trustworthy. All together great service.