Read what other Viator.com travelers think about the Quito Arrival Transfers. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
My flight was delayed but the representative Ana was waiting at the arrivals gate. She was very helpful and when the other passengers were delayed I was taken separately to my hotel by a very friendly driver called Jose. Based on my experience I would recommend this company
Everything went according to plan. The gentleman who met me was very pleasant. The cost is comparable to other tour operators for the same service from the airport into Quito (it's a long way).
They waited for me holding my name and also waited for other passengers who's plane was late but instead make me waited the driver take me alone to the hotel.
All was just as I had read about. They were waiting right outside of customs, easy to spot. We got right on a nice, comfortable bus and headed for the hotel. Overall it was an easy, safe, pleasant experience. The driver spoke English and got us to the hotel quickly and safely. We would definitely use Viator again.
The driver was waiting for us at the airport. He got us transferred to our hotel quickly and efficiently. He gave us helpful advice for dealing with the change in altitude. We received excellent service.
Was glad that I'd planned this transfer. Coming from Peru, where you don't just jump into any taxi, had me a bit tentative about Ecuador. The driver and young guide were there and easy to spot when I arrived. I've forgotten the young guide's name, but she spoke english very well and carried on a genial and informative dialog during the hour plus drive. In July or Aug 2014, the northern route to the airport should be complete. I would still arrange a transfer from Quito TO the airport to insure you arrive in time for your flight. With the hills, there are not lots of route options in bad taffic or weather.
GREAT! very convenient to have someone waiting for you to take you to your hotel. Great guide and driver.
The people were already waiting for with a sign and the wait to get into the van was only a minute. They also offered a tour to the city for 39 dollars, which was norminal considering we were taken care of and got to see many places.
Arriving in a new and strange city is the biggest worry of any trip. Wilson was there to meet me and I was put into a van and got to the hotel with no problem. I loved Quito and Ecuador in general. It is a very impresive place - beautiful mountains, nice people, no sign of crime or of real poverty. It is relatively clean and modern and the roads are good. I think being on the US dollar has helped to stablize the economy. I am very glad that I went there.
After a long flight and arriving at 11:00 at night, we were very happy to see a driver waiting for us! We were a party of 9 people. Thanks for making arrival stress free!
Timely and efficient. Keep in mind though that the new Airport is a long way out, and infrastructure is stll being put in place.
Great. Friendly and welcoming girl.
Gave us a lot of info on Ecuador and Quito and dropped me off at my hotel.
How do I properly rate this? I requested to be met at the airport and driven to my hotel, and I was. (Keep in mind this is A SHARED TRANSFER so don't expect that the moment you find the agent, you will be taken to your hotel - you may have to wait a bit for other passengers who will be sharing the same shuttle.) With that in mind, the representative who met me was super friendly and a pleasure to chat with while we waited for the others. A bit of drama unfolded on my trip, however, when the shuttle driver arrived and promptly began throwing up on the sidewalk - apparently he'd gotten food poisoning. He told the agent he could not drive the shuttle (obviously), so the agent - keeping positive spirits - announced that she would have to drive the shuttle. So although it no doubt took much longer to get to the hotel than it would have otherwise (due to her slow but careful driving), I got to my hotel and thanked her for her cautious driving and ability to handle a difficult situation with ease. Given this was an UNUSUAL situation, I highly recommend using this service (it's through Grey Line Ecuador) for your arrival transfer. Thank you!