I was met by Jeli from samtour. She was a very lovely person, easy going and dealing with any questions I had. I had booked an evening tour at 17:30 and as I had arrived at 11:00 was a little bit worried about the 14:00 hotel check in. We arrived at the hotel around 12:15 ish and Jeli help me check in straight away. So with a few hours kip i was ready for the evening. It was just as easy on my return to the airport
Wonderful tour guide, comfortable cars, safe drivers. Made my trip a lot easier!
JENNIFER K Australia
The transfer service provided to us from SamTours was outstanding. Our flight was delayed and we did not arrive in Chengdu until 2am. Coral our guide was waiting for us with a huge welcoming smile and lots of information for us. Jerry our driver was fantastic. Later that morning Coral was waiting in our hotel lobby for our first tour after only 5 hours or less sleep. We thought this was amazing service.
My flight to Chengdu arrived 2hours late and they still were flexible to pick me up. Lillian was an awesome host, with detailed knowledge of area and even helped when I was struggling with Chinese at the hotel. Felt in company of a friend; than a stranger. Fully recommend booking with this.
Peter C Australia
After travelling all day from Singapore via Hong Kong,the airport pick-up at 11pm was just perfect. Kevin assisted with hotel check-in and made sure all was ok when we arrived at midnight.
The return trip was seamless with Green and the driver right on time at 6am to head to airport.
This tour is worth the money spent.