What You Can Expect
They where there wanting even when our plane was late
Made for a stress free arrival to the city.
Very helpful. Help us to check in and transfer property to Bangkok and return to Japan.
A rep meets you and then takes you to the driver but goes in the car with you...tells you a bit about the area and even walked me into the hotel and helped me get into the right line. This is great as when you first arrive into an unfamiliar country/language/setting etc....plus more importantly, they were right there waiting upon exiting the baggage claim. Van was the rep and he was great.
This worked out perfectly for us since we had people arriving at different times but all within a short time of each other. The driver/guide was easy to find and helpful in getting us acquainted with the city. He made sure we were checked in and did not need anything else before leaving, since we arrived before the hotel check in time.
As a hotel transfer service this tour was excellent and worth the extra money (over and above a local taxi) for anyone visiting Chiang Mai for the first time.
Excellent. Driver was waiting with sign and I was the only passenger on that flight.
Excellent. We booked a shared transfer and got our own private van. This happened at all the stops in Thailand we booked with Viator. Excellent! The staff was always on time and very friendly. They always gave us a welcome to Thailand packet with a whole bunch of useful information and contacts.
I arrived late at night, 11:30pm. The taxi driver was already waiting for me with a name badge. I booked a shared transfer but I enjoyed the minibus on my own. The transfer to my hotel in the center of Chiang Mai was very quick (15 minutes). The taxi driver also had an information for me about my pick-up time for the tour on the next day.