What You Can Expect
It's nice that a company rep escorts you from the hotel lobby to the car/van with a driver and takes you into the airport - right through the correct security lines and points you right to your check in line...basically holding your hand which is sometimes nice when you are in foreign country unfamiliar with the language/airport etc.. Also they arrived early and were waiting in the lobby for me which is great.
Excellent. On time and waiting for us. We booked a shared transfer but got a Private van for us both.
The tour guide was very friendly and helpful. She helped us with the Hotel checkin and made some other recommendations.